We know this is an unsettling time, and we are still offering our Coronavirus Payment Plan. If you need assistance, call Customer Service at 863-834-9535 (M-F 7:30 a.m. – 6:00 p.m.). If your service has been disconnected for non-payment it may take up to 24 hours to be reconnected with no fee. Late fees and reconnect fees continue to be waived until March 31. Updates on COVID-19