Americans with Disabilities Act (ADA)

Lakeland Electric is committed to facilitating the accessibility and usability of its Website, lakelandelectric.com, for all people with disabilities. If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. If you do encounter an accessibility issue, please be sure to specify the Web page in your email, and we will make all reasonable efforts to make the page accessible for you. Users who need accessibility assistance can also contact our ADA Specialist at 863.834.8444 or ADASpecialist@lakelandgov.net. Our Website will be reviewed and tested on an ongoing basis, utilizing assistive technologies by users who have knowledge of and depend on the performance of these technologies.

If hearing impaired, please contact the TDD Line – Local: 863.834.8333 or 800.955.8771.

If vision/speech impaired, please contact the Florida Relay Service at 800.955.8770.

You may also write to us at:

City of Lakeland - City Hall
Communications Department
Attn: Jamin Smith, Digital Content Specialist
228 S. Massachusetts Avenue
Lakeland, FL 33801-5086

If applicable, please include the web address or URL and the specific problem you have encountered.

More Information

For more information relating to Section 508 of the Rehabilitation Act and Section 255 of the Telecommunications Act, visit the United States Access Board website section for Communications & IT.

Accommodations

If an accommodation, auxiliary aid or service is needed for effective communication, or a modification of policies or procedures is needed to participate in a City program, service, or activity please contact the ADA Specialist, Kristin Meador, at 863.834.8444 or adaspecialist@lakelandgov.net.

Resources

Information and Technical Assistance from ADA.gov