If you experience any difficulty related to the accessibility of any content on this website or, have ideas or comments that would help us improve the accessibility and usability of this website, please contact our ADA Specialist, Kristin Meador, at 863.834.8444 or Email:

If hearing impaired, please contact the TDD Line – Local: 863.834.8333 or 800.955.8771.

If vision/speech impaired, please contact the Florida Relay Service at 800.955.8770.

You may also write to us at:

City of Lakeland - City Hall
Communications Department
Attn: Jamin Smith, Digital Content Specialist
228 S. Massachusetts Avenue
Lakeland, FL 33801-5086

If applicable, please include the web address or URL and the specific problem you have encountered.

More Information

For more information relating to Section 508 of the Rehabilitation Act and Section 255 of the Telecommunications Act, visit the United States Access Board website section for Communications & IT.


If an accommodation, auxiliary aid or service is needed for effective communication, or a modification of policies or procedures is needed to participate in a City program, service, or activity please contact the ADA Specialist, Kristin Meador, at 863.834.8444 or


Information and Technical Assistance from