Print Project Steps

At the time of application, Customer must:

• Been a Lakeland Electric customer for at least one year 
• Hold either a Good or Excellent credit rating with Lakeland Electric. You can obtain your credit rating by contacting Customer Service at (863) 834-9535.

Customers must be both:

• The property owner of record as listed by the Polk County Property Appraiser of the property to be upgraded 
• A full-time resident of the property to be upgraded 
• Customers must grant the City of Lakeland a lien on the property to be upgraded until the loan is paid in full. 

Customers agree to pay the recording and release fee, to be assessed on their Lakeland Electric utility bill at the completion of the project.

Energy Efficiency Measures (Replacement and upgrades only)

• Windows that are NFRC labeled, with a U factor .30 or below and a Solar Heat Gain Coefficient of .27 or below (All windows must be upgraded at the same time) 
• HVAC: 16 SEER-rated or better with air-source Heat Pump 
• Hybrid-electric (heat pump) water heaters 
• Air Sealing and Insulation

ENERGY STAR certification not required, provided that:

• Air sealing of the home and ducts is performed, and 
• Attic/Ceiling insulation installed achieves R-30 or better, and 
• If the home is a wood-framed house, Wall insulation that achieves R-13 equivalent or better, and 
• If the home is a mobile home or has a crawl space, floor insulation that achieves R-11 equivalent or better.

Renewable Energy Measures, limited to:

1. Solar PV: (For RESNETS HERS homes rated 80 or below only). This rating must be performed by a RESENT qualified rater, and must be paid for by Customer. 
2. Geothermal heat pumps 
3. Solar water heater systems
   
   

At the time of application, Customers must 

• Have been a Lakeland Electric customer for at least one year and 
• Hold either a Good or Excellent credit rating with Lakeland Electric. 

You can obtain your credit rating by contacting Customer Service at (863) 834-9535.

Customers must be both

• The property owner of record as listed by the Polk County Property Appraiser of the property to be upgraded,
• A full-time resident of the property to be upgraded.

Customers must grant the City of Lakeland a lien on the property to be upgraded until the loan is paid in full.

Upon completion of the approved project, a recording fee, and the beginning of you loan payments will be assessed on your monthly Lakeland Electric Utility Bill.

• Must be completely used for an Eligible Upgrade as specifically listed below.
• May not exceed the total cost of the project:
• Any direct financial incentives or rebates must be deducted from the total cost of the project and are ineligible for financing, excluding non-refundable tax credits.
• May only be used for measures that meet all state or local building code requirements, and have all appropriate labeling required (such as NFPA for fire protection, ASME for pressure vessels, OMNI for fireplace inserts, etc.).

• That all information contained in this Application is true and accurate.
• That loan funds will be provided on a first-come basis to eligible Customers. In the event Customer demand for loans exceeds funding availability, Customer understands that priority will be given to customers whose average monthly energy consumption for the past year exceeds 1,500 kWh.

To meet all program Timelines. Customers MUST:

• Submit a project proposal by a qualified contractor to Lakeland Electric within one (1) week of submitting your Program Application, but ideally with your program application (for the Contractor Direct-Install Option)
• Be available to meet with the City Attorney’s Office to sign Loan Documents within one (1) week of submitting your project proposal
• Have work completed, notify the Energy Efficiency Programs Coordinator, and be available for a post-installation inspection within two (2) weeks of signing your Loan Documents
  
  
• That Customer will hold the City of Lakeland, Lakeland Electric, its agents, invitees, contractors and employees harmless from all suits, actions, claims, demands, damages, losses and other reasonable expenses, including attorney’s fees to which it may be subjected to in the event of any of the following: (i) if Customer’s energy consumption and/or energy bill is not reduced by the anticipated amount or experiences an increase; (ii) negligence of work completed by a contractor; (iii) inability to repay any financing, including to a third party lender; (iv) failure to take advantage of all credits, rebates, or other incentives; (v) any project costs that exceed the total amount of the loan available from Lakeland Electric; (vi) any negligence of the Customer, its agents, guests, invitees or contractors arising from and/or in connection with this Program.
• To monthly repayment of the zero-interest loan offered by Lakeland Electric as a line-item on Customer’s Lakeland Electric bill in the amount of $100 per month. In the event any payments received by Customer are insufficient to cover the total amount owed on Customer’s monthly utility bill, funds will be applied to utility expenses first and any remaining funds will be applied to the amount owed pursuant to Program participation. Such deficiency in payment shall be considered a default in accordance with the terms/conditions provided in the Installment Promissory Note executed by the Customer.
• In the event Customer moves prior to repayment of the loan in full to Lakeland Electric, any unpaid balance still due and owing on the account will accelerate and become due and owing in full at that time.
• In the event of default, any third party lender, City of Lakeland, or Lakeland Electric will have the right to pursue collection efforts and pursue any remedy available at law against Customer for any unpaid balance, costs and attorney fees, notwithstanding the fact that any such loss may have been covered by a loss reserve.
• To the release of records related to Customer’s actual energy consumption for the three (3) year period prior to installation and the three (3) year post-installation period to appropriate funding agencies to verify the efficiency of the measures installed.
• That the terms, conditions, certifications and releases contained in this Application are incorporated by reference into any final loan agreement between the Customer and Lakeland Electric.
  
  

Lakeland Electric does not recommend or endorse specific Contractors for this Program. In order to participate in the Program Contactors must be properly licensed, certified, and insured by the State of Florida and/or registered in Polk County for the type of work they perform and also be properly licensed to conduct business in the City of Lakeland when doing so within the City limits. In addition, Contractors agree to provide accurate certifications of equipment being replaced and the number of hours it takes to complete a job. Contractors are required to submit an application and supporting documentation to the City in order to be placed on the Contractor approved list for this Program. Once Contractors have been approved they will be placed on the Program’s approved Contractors list from which Customers can select from.

We strongly urge our customers to review the information from Energy Star on selecting a home improvement contractor, and the information from the Florida Bar Association on home improvement contractors.

Insulation

Insulation, Windows, Doors

Windows