Lakeland Electric is proud to offer our customers an up close and personal look into how we operate and serve our community!
The Lakeland Electric Customer Academy is a free, interactive informational program that allows you, our customer, the opportunity to gain insight into your community-owned electric utility and discuss energy industry “hot topics” with subject matter experts. Best of all, participation in Customer Academy is totally free! Register Today!
We will also be providing a free dinner at each session! Dinner will be served at 5:30 PM.
The academy consists of Four (4) two-hour sessions every other Tuesday from 6-8 p.m. in various locations.
Participants are highly encouraged to attend all sessions to get the most from the program.
Academy Topics include:
· Explanation of Electricity—from generation to billing
· Power Plant and Substation Tours
· Accessing your “Smart Meter” information on the web
· Energy Efficiency
· Utility financials, Environmental considerations and education programs
Class Registration: sign up by April 17th.
Class size: Minimum of 20, maximum of 30 participants.
The class will only occur if a minimum of 20 customers register to attend. If the minimum number of participants is not reached, we will send a cancellation notification to those who registered. If 20 customers are registered by April 7th, each will receive an e-mail during the week of April 10th with additional details about the first session on April 18th and a brief survey.
||April 18, 2017
Location: Conference Room 1A
Lakeland Electric Administration Building
||May 2, 2017
Plant Tour: Unit 5
Location: Unit 5 Conference Room, (Gate 8) East Lake Parker Dr.-McIntosh Plant
||May 16, 2017
Location: 1140 E. Parker St., Lakeland, FL 33801
||May 30, 2017
||Final Session - Customer Service "Graduation"
Location: Conf. Room 1 (HR Conf. Room)