LAKELAND, FL (April 11, 2014) --- Lakeland Electric customers please be aware of a current scam attempt that is taking place where a caller falsely claims to be from Lakeland Electric and is asking customers for banking and/or credit card information.The caller claims that the customer's electricity is about to be cut off if an outstanding bill amount is not paid. The caller then asks for banking or credit card information to pay the outstanding bill.Lakeland Electric does not make calls of this nature and customer service representative will never ask for a customer’s bank account number or credit card number.
If you have any questions or concerns please contact our Customer Service Department at (863) 834-9535.
Help stop scammers now. Learn how to report scams online to the Federal Trade Commission at 1-877-FTC-HELPhttps://www.ftccomplaintassistant.gov/#crnt&panel1-1
LAKELAND, FL (April 7, 2014) - The Lakeland City Commission voted to increase the fuel charge for Lakeland Electric customers $2.50 cents per 1,000 kWh effective for meters read on or after May 1, 2014. The new fuel charge will be $43.35 per 1,000 kWh. After listening to a presentation at the Monday, April 7th Utility Committee meeting, staff recommended an increase to the current fuel charge based on fuel forecasts that indicates growing natural gas prices for the upcoming year. RESIDENTIAL RATES BASED ON 1,000 kWh
The base rate includes environmental compliance charges that are directly related to federal and state initiatives regarding clean air and water mandates. Most of the expenses are related to energy production and include air emission controls, water quality monitoring and capital spending for equipment necessary to comply with the Environmental Protection Agency’s Clean Air Act. Lakeland Electric bills are broken out for customer convenience in detail to show the base charge, fuel charge and appropriate taxes and service charges. The fuel charge on a utility bill is exactly that, the actual costs for fuel used to generate the amount of electricity used within your residence. Most utilities subscribe to the same billing practice and break out the base rate and the fuel charge for their customers. There is no mark-up in fuel. In fact, fuel is a straight pass-through charge to customers.Based on Florida Municipal Electric Association data, Lakeland Electric’s residential rates after the May 1, 2014 fuel charge increase will be the continue to be the lowest in the state.
LAKELAND ELECTRIC RECEIVES AWARD FOR UTILITY SAFETY ACHIEVEMENT
(Lakeland, Fla.) – Lakeland Electric has received a Safety Award from the Florida Municipal Electric Association (FMEA) for its continued commitment to safe work practices during the past year.
For the past 26 years, FMEA has recognized the efforts of Florida’s municipally owned utilities to stress worker safety as the No. 1 priority. Utilities are placed into categories according to their total man-hours worked, and rewarded for the most incident-free records. The incidence rate used to judge utilities was based on the number of work-related reportable injuries or illnesses compared to the total number of worker-hours during 2013, as defined by the Occupational Safety and Health Administration (OSHA).
Lakeland Electric was awarded first place in category E, which is comprised of utilities with 1,000,000 to 2,499,999 man-hours worked. This recognition reflects Lakeland Electric’s commitment to protecting workers’ safety, while also ensuring reliable electric service to the customers. In an industry where serious injuries and fatalities are inherent, safety training is the best line of defense in preventing accidents and saving lives.
Awards were presented on March 29 at the FMEA Annual Safety and Florida Lineman Competition Awards banquet in Ocala. The banquet was the culmination of a two-day event that included technical skills training and the annual Florida Lineman Competition.
About FMEA: The Florida Municipal Electric Association (FMEA) represents the unified interests of 34 public power communities across the state, which provide electricity to more than 3 million of Florida’s residential and business consumers.
P.O. Box 32006
501 East Lemon Street
Lakeland, FL 33801-9881
A customer service representative will respond to you in one business day. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm