LAKELAND, FL (Dec 31, 2015)
On Wednesday, December 30th, a Lakeland Electric customer advised our Call Center of a new scam. A person claiming to work for Lakeland Electric called the customer on the telephone and advised them Lakeland Electric would arrive at their business soon to turn off the electricity. The unknown caller then stated the customer should pay cash to the Lakeland Electric employees when they arrived so their electricity would not be cut off. This is a scam. Lakeland Electric will never call our customers and tell them to pay an LE employee cash at their home or place of business. We DO NOT collect money in the field. Please be advised.
So unless you want to fork over a chunk of change to a complete stranger, we recommend reviewing the following tips:If you receive a suspicious email from your utility...
If you receive a strange phone call from your utility...
If a stranger shows up to your house claiming he's with your utility...
It is important to demonstrate good judgment when dealing with your personal information.Scammers are always coming up with new ways to trick you, but if you remember these tips, you'll be able to protect yourself and your family.
LAKELAND, FL (December 2, 2015) — BEWARE of calls from American Energy Project
One of our customers has received two tele-marketing calls from such a company saying "Your energy rates have increased.... would you like to know how to reduce your costs...?" If our customers are receiving these calls, it sends the WRONG message of the reality of LE fuel rates declining. The callers are obviously trying to book some kind of home meeting to sell a product. Both times they hung up after customer asked for the person's name and contact information. The call came today at 3:30 pm from 321-594-9410. They called our customers cell phone, not home number.
P.O. Box 32006
501 East Lemon Street
Lakeland, FL 33801-9881
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If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm