Do you feel like you are running around trying to fit everything into your everyday schedule? Our schedules can be filled with going to the grocery store, post office, work, school events… well, you get the picture. You can have a lot going on! Now, have you ever wished you could move your bill’s due date just one day or one week, so it aligns with your paycheck? If you answered yes, we are here to help! We are now offering a convenient solution to choose a due date that works best for you!
Our Pick Your Due Date program offers our customers the flexibility to choose a due date that works best for them. Customers who are receiving fixed social security or retirement benefits, employees who are paid monthly, or anyone wanting to better manage their budget may find benefit from this program. Pick Your Due Date is free, simple, and will not affect your billing or payment method.
Request a date that fits with your cash flow – for example, three days after you receive your paycheck. Some important points about the program:
You must be a residential customer.
Your account must be in good standing and owe no balance.
How to enroll:
Use our easy online form.
Or, call our Customer Service at (863) 834-9535.
Your account must be maintained current to continue in Pick Your Due Date.
Pick Your Due Date customers are not eligible for a Payment Arrangement.
We are here to make scheduling your bill easier. Now, go Pick Your Due Date!
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in two business days. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 6:00pm