If your bill will become due during this time, and you plan to make an online payment, please be sure to make the payment before 11pm, October 19th.
You may still make One-Time Utility Bill payments online during the outage period by going to:
(Normal one-time fees apply)
Express Pay Kiosks will be available to take your payment, however, the payment will not post to your account until our system maintenance is completed.
For questions, please call 863-834-9535 (M - F; 7:30am - 8:00pm) or e-mail us at firstname.lastname@example.org
We apologize for the inconvenience.
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in two business days. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm