Power’s out, now what? You can make losing power much less of an inconvenience by being prepared. It’s not just powerful hurricanes that leave us in the dark. If you read last month’s blog, you learned strong thunderstorms, animals, and car accidents, among other things, can leave us in the dark. The first thing everyone wants to know during a power outage is “How long is the power going to be out? A few hours, a few days or a couple of weeks?“
When your power goes out, you want to know when you can expect to have it back on. Our mobile-friendly text notifications provide up-to-date information about current outages — including estimated restoration times as soon as we know them and our interactive outage map of outage areas. If you are not your registered and would like to register text REG to 21592. You can also get outage information on a specific outage by texting STAT to 21592. Message and data rates may apply. Stay informed by checking our outage map.
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in two business days. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 6:00pm