Don’t become a victim to a multi-state scam that has made its way to Central Florida over the weekend.
The scam uses online blog posts and videos to instruct consumers on how to use an account from either the Federal Reserve or Bureau of Public Debt to cover personal payments for credit cards, car loans, college loans, mortgages and utility bills. No such accounts exist.
Customers are told to make payments using routing numbers 051736158, 051000033, 071000301 or 061000146 combined with their nine-digit Social Security number, making the request an easy target for identify theft.
The payments were returned by the bank for non-sufficient funds, resulting in a non-sufficient funds fee for the customer and the potential for a late fee and service disconnection by the utility for non-payment.
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in one business day. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm