Dear Lakeland Electric Customers,
As Florida begins to re-open, all businesses are adjusting to new ways of operating within the new environment, Lakeland Electric is no exception. We continue to monitor the situation and implement plans ensuring safety for our employees, providing dependable power for our customers, and helping those who are having financial challenges during this crisis.
We know many of our customers are experiencing financial hardships because of the disruptions caused by the pandemic. That is why we have introduced the Coronavirus Payment Plan to give our customers who need it, time to get back on their feet. Customers who call to set up a payment plan by June 15 will have up to six months to pay their outstanding utility bill amount.
As a public power company, we are always focused on how we can support our community, particularly during difficult times. While life as we know it has temporarily changed, we're here to help you get through this. We took the unprecedented step of temporarily reducing the fuel rate by 26% on your bills through June. We are giving customers who call us to set-up a plan extra time to make your bill current. We are here to serve you, our valued customers, and thank you for the privilege of allowing us to do it.