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Lakeland Electric offers customers a variety of programs to encourage customers to reduce their energy usage and help lower their electric bills. Utilizing rebates, energy audits, and supplies to increase energy efficiency, improve our environment and impact your business's bottom line.
 

2021 Available Funds

Our energy conservation fund has a fixed amount of rebates available each year.

As of June 1st 2021, 53% of the fund is available for customer rebates.
Appliance Rebate
Lakeland Electric will be offering an appliance rebate to their residential customers who purchase a qualifying Energy Star© appliance as listed below.
 
Qualifying Energy Star© appliances:
  • Refrigerator $75*
  • Dishwasher $40*
  • Clothes Washer $75*
  • Clothes Dryer $50*
  • Freezer $40*
  • Pool Pump $200*
  • Water Heater (Heat pump only) $300*
  • Hot Water Heater Timer $50*
  • Wi-Fi Programmable Thermostat $50*
*Rebates will appear as a credit on your utility bill and may take up to 30 days to process.
 
Rebate Amounts: $40 - $300 depending on the type of Energy Star© appliance purchased.
Eligible Participants: Current residential Lakeland Electric Customers.
How to Participate: After making a qualified purchase, download the rebate form, print, fill out all information, and send it to: (a copy of the receipt must be included & show brand & model number)

E-mail it to:
ApplianceRebate@lakelandgov.net
Or mail it to:
Lakeland Electric
Energy Efficiency Programs/Andrea Scott
501 E Lemon St
Lakeland, FL 33801
 
Other conditions and requirements:
  • Rebates are subject to change without notice and are subject to approval.
  • The equipment must be installed in a permanent residence receiving Lakeland Electric residential electric service.
  • To be eligible for rebates, purchased equipment must be Energy Star© qualified and currently listed on the Energy Star website - http://www.energystar.gov/products
  • Refrigerator or freezers must be full-sized as defined by Energy Star (7.75 cubic feet or greater volume).
  • Rebate applications must be received within one year of the appliance purchase date.
  • Rebates cannot exceed the total installed cost for the appliance(s), which must be new appliances, not used.
  • For a rebate to be applied, the brand and model number of equipment must show on receipt and accompany the application.
  • Applications must be completed entirely for rebates to be applied.
  • Rebates will not be paid to the equipment vendor or the installation contractor.
Questions:
Visit Lakelandelectric.com/customers/save-energy/rebates or call Customer Service 863-834-9535
E-mail: ApplianceRebate@lakelandgov.net
One-Time $50 HVAC Annual Maintenance Rebate
Annual inspections and maintenance of heating and cooling systems not only ensure proper and efficient operations, but they also help prevent untimely breakdowns. This rebate is available as a one-time offer to residential customers that have completed a preseason heating and cooling system tune-up by a licensed HVAC contractor. Services which must be completed to qualify for the rebate:
 
  • Check refrigerant level
  • Check thermostat
  • Check for leaks in the ductwork
  • Check and clean condenser and evaporator coils
  • Check fans for tightness and cleanliness
  • Lubricate fan motors
  • Check controls
  • Check voltage and amperage

Program Requirements
 
  • Valid on central electric heating and cooling units
  • Limit to a one-time, one rebate, per central unit, per household
  • You must provide a receipt of the service performed
Receipts should include the Lakeland Electric account number and are to be mailed to:
Lakeland Electric
Attention: Energy and Business Services
501 E. Lemon St
Lakeland, FL 33801
Call (863) 834-9535 for more information.
LED Lighting Program
Lighting accounts for 20% of the average home's electric bill. Light Emitting Diode bulbs (LEDs) require less energy than typical incandescent bulbs and last up to 10 times longer. Energy analysts from Lakeland Electric will distribute up to three LED light bulbs to residential and small commercial customers who schedule an energy audit.

Call (863) 834-9535 for more information.
$200 Attic Insulation Upgrade Rebate
Lakeland Electric offers a $200 rebate to residential customers that upgrade attic insulation. Customers must have an inspection done by Lakeland Electric before installing additional insulation. A Lakeland Electric Energy Analyst will inspect attic insulation and issue the rebate certificate. The amount of insulation (R value) to be added will be stated on the certificate. The customer can use any of the insulation contractors in our area or self-install. The rebate is available for customers that have an R-19 or less, and the total R-value achieved must be R-30 or greater to qualify.

Process:
Energy Analysts will issue rebate certificates to qualifying customers along with a list of insulation contractors. If the customer chooses to add insulation, the contractors will accept the certificate as a $200 payment. The contractors will mail or fax the redeemed certificates to Lakeland Electric monthly. Lakeland Electric will pay the contractors $200 for each certificate returned. The payment will be processed by Energy and Business Services and sent to Revenue Management for payment. The Energy Analysts will inspect a minimum of 10% of the completed installations. If the customer installs the insulation, the Energy Analyst will inspect, get the certificate from the homeowner, and a copy of the receipt. Payment will then be made to the customer and may take up to 30 days to process.

Eligibility:
  • Must be a Lakeland Electric customer
  • Valid for existing single-family homes (not new construction) with whole-house air-conditioning and/or electric heat.
  • Rebate for attic insulation only
  • Rebates are subject to approval and contingent upon fund availability
  • Rebates are subject to change without notice
  • Limit one (1) insulation rebate per location
$300 for a new Energy Efficient Heat Pump
Lakeland Electric will be offering a rebate to their residential customers to replace their current HVAC system with an energy-efficient heat pump. The Lakeland Electric Heating and Cooling Rebate will be in the amount of $300. The replacement system must meet our criteria, as listed below. This rebate is in effect as of January 1, 2021.
 
Equipment Specification Requirements
  • A minimum of 16-SEER for heat pumps
  • SEER 16 or higher Straight AC units with gas furnace STRAIGHT COOL WITH ELECTRIC RESISTANCE HEATING DOES NOT QUALIFY
  • The maximum supplemental electric resistance heating with a heat pump shall not exceed two (2) kilowatts (kW) per nominal ton.
  • On a heat pump system of less than 2.5 tons, a 5 kW heat strip is acceptable.
Process:
  • A licensed HVAC contractor must complete the installation.
  • The customer must submit a copy of the receipt listing the model number and SEER of the unit installed.
  • Customer should provide their Lakeland Electric account number and address.
  • A copy of the receipt can be scanned and emailed to: Marilyn.Chaparro@lakelandelectric.com or mailed:
Energy and Business Services Attention:
Heating/Cooling Rebate, Marilyn Chaparro
501 E. Lemon St.
Lakeland, FL 33801
 
*If emailed, the subject line should read: Lakeland Electric Heating & Cooling Rebate.
  • Email should also include the customers' names and account numbers.
  • The rebate will be applied as a credit to the customer's account in the amount of $300. Upon receiving the receipt from the customer, the rebate will be applied within 30 days.
  • Limit to one (1) rebate per central unit, per location.
  • Available for replacement of an existing unit, excludes new construction. (Rebates are subject to change and are contingent on fund availability)
Duct Seal Rebate Program
Lakeland Electric offers a $150 rebate to residential customers to seal their ductwork (in unconditioned space) with metal tape and mastic. Customers must have an inspection done by Lakeland Electric before the duct sealing takes place. At this point, the Energy Analysts will inspect the duct system for visible leaks and issue the rebate certificate. The customer can use any of the licensed HVAC contractors in our area. All ducts must be sealed with metal tape and mastic.
Please call 863-834-9535 to schedule an appointment.
Pilot Solar Battery Incentive
Summary:
The Lakeland Electric Battery Incentive Program is for Lakeland Electric Solar Photovoltaic customers on the Residential Demand Rate. The purpose of the incentive is to promote battery storage systems to assist the customer with minimizing peak demand.
 
Qualifications:
Any residential customer on the demand rate with a solar photovoltaic generation system is eligible to participate in the Battery Incentive Program.
 
Program Description:
Lakeland Electric shall provide a rebate of 50 percent of the cost of a battery energy storage system, up to $4,000/customer. Eligible battery systems must be a minimum of 6kwh of usable capacity and a warranty of at least 10 years or 5000 cycles, with one cycle being defined as a full discharge. The rebate is subject to the availability of funds. The rebate will be in the form of a check to the customer.
 
Application:
An application form must be submitted by the customer and approved by Lakeland Electric prior to initiating installation or construction of any battery storage system. The customer will be required to complete and sign the application and provide all required documentation listed in the application form. The application can be found below. The document must be signed by the individual who is listed on the Lakeland Electric account.

Click here to download the Battery Incentive Pilot Application

The customer can email the application package to solarrates@lakelandelectric.com or deliver to:
Lakeland Electric Attn: Energy and Business Services
501 E Lemon St
Lakeland, Fl. 33801

Upon receipt of the application package, LE will contact the customer to review the proposed installation and verify the qualification and rebate amount.
 
Installation:
The customer is responsible for installing the system in accordance all applicable state and local laws.
Electric Vehicle Incentive Program
Summary:
The Lakeland Electric Electric Vehicle Incentive Program provides residential customers with a one-time rebate of $1,000 for the purchase of an Electric Vehicle.
 
Program Description:
Definition of an Electric Vehicle. Qualified Electric Vehicle is a plug-in electric passenger type vehicle (all electric) licensed to operate by Florida Department of Motor Vehicles. Residential applicant must be a Lakeland Electric electric customer who lives in the Lakeland Electric service territory or a tenant who pays for electric service as part of the rent collected by your landlord. (Proof of lease agreement may be required)

Purchase or lease of Electric Vehicle must include verifiable documentation:
  • Registered address on submitted Electric Vehicle invoice must match to Lakeland Electric electric service address data on record.
  • VIN number is required and will be verified to Lakeland Electric service territory on Florida Department of Motor Vehicles.
Application:
Please complete the form below and attach all required documentation with application.

Click here to download the Electric Vehicle Form

The customer can email the application package to solarrates@lakelandelectric.com or deliver to:
Lakeland Electric Attn: Energy and Business Services
501 E Lemon St
Lakeland, Fl. 33801

Upon receipt of the application package, LE will contact the customer to review the proposed installation and verify the qualification and rebate amount.
 
Installation:
The customer is responsible for meeting the rebate requirements and complying with all laws.
Electric Vehicle Charger Level-2 Rebate
Summary:
The Lakeland Electric Electric Vehicle Charger Incentive Program provides residential customers with a one-time rebate of $100.00 for the purchase and installation of a New Level-2 Electric Vehicle Charger.
 
Program Description:
Definition of Level 2 Charger. Level 2 Charger means a minimum 208-240V AC electric vehicle service equipment with a rated current not less than 30A.

Residential applicant must be a Lakeland Electric electric customer who lives in the Lakeland Electric service territory, pays for electric service and owns the home where the Electric Vehicle Charger is installed. Proof of home ownership may be required.

Purchase of Electric Vehicle Charger must include verifiable documentation:
  • Registered address on submitted Electric Vehicle Charger invoice must match to Lakeland Electric electric service address data on record.
  • Electric Vehicle Charger, performance rating, serial number(s) is required and will be verified during the Lakeland Electric interconnection inspection.
Application:
Please complete the form below and attach all required documentation with application.

Click here to download the Electric Vehicle Charger Level-2 Rebate Form

The customer can email the application package to solarrates@lakelandelectric.com or deliver to:
Lakeland Electric Attn: Energy and Business Services
501 E Lemon St
Lakeland, Fl. 33801

Upon receipt of the application package, LE will contact the customer to review the proposed installation and verify the qualification and rebate amount.
 
Installation:
The customer is responsible for meeting the rebate requirements and complying with all laws.
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Project Steps
Read over the eligible measures for the project in which you want to use the program. These measures must be adhered to; not doing so can result in funding not being issued. Before filling out an application, the customer needs to make sure they qualify for the program. The customer needs to be either in "Good" or "Excellent" standing with Lakeland Electric. They must be a customer with us for a minimum of one year. The upgrades need to be to their primary residence. Customers can call customer service to determine what standing they are with Lakeland Electric. 863-834-1245.
 
The funding for the ReEnergize Lakeland Program is first-come, first-served. To secure a funding position with the no-interest loan program, we will need to receive (3) things:
  1. Customers completed application
  2. Approved Contractors application
  3. A photo of the equipment to be replaced
     
  4. The customer needs to fill out an application REEnergize Lakeland Finance Application. Scan it, and e-mail it to Marilyn.Chaparro@lakelandelectric.com
  5. The customer will pick a contractor off of our approved contractor list; for their intended project. We suggest at least 3 bids, but that is up to the customer.
  6. The Contractor will also need to fill out an application. (Available under the contractors tab) They can scan it and e-mail it back to Marilyn.Chaparro@lakelandelectric.com
  7. A photo of the existing equipment is required. Either the customer, or the contractor can take the photo and e-mail it to Marilyn.Chaparro@lakelandelectric.com. DO NOT BEGIN YOUR PROJECT UNTIL AFTER YOU SIGN THE DOCUMENTS.
  8. Once all the paper work and the photo have been submitted to the REEnergize Loan department, the paperwork package is then sent to our attorney’s office for further processing.
  9. Once the attorney’s office has completed the paperwork an appointment is set-up for a signing.
  10. Once the documents are signed , the customer can contact their contractor and have them begin the work.
  11. Once the work is completed, the customer will re-contact the REEnergize Loan Department, and an appointment will be set-up for a post-inspection and funding will be issued. The check is made out to the homeowner, not the contractor.
  12. The installments for the payback are $100 dollars a month. There is a lien placed on the property until the loan is satisfied.
  13. There is also a one-time filing fee that will be assessed to your utility bill, depending on the length of the closing documents.
    Typically, for a $5,000 dollar loan it has been about $90.50.
  14. Please make note of the following: In the event of the sale, conveyance, assignment or transfer of the property encumbered by this mortgage in any manner, the entire remaining balance shall be immediately due and payable without notice.
Customer Eligibility
The following eligibility requirements must be met by Customers who wish to participate in the REEnergize Lakeland Finance Program. Please review all information contained in the Program Application prior to submission. A non-refundable recording release fee will be assessed on your Lakeland Electric bill upon completion of the project. The total amount of the recording and release fee will range from approximately $63.00 to $100.00, which varies depending on the length of the executed documents.
 
Customer Eligibility
At the time of application, the Customer must:
  • Be a Lakeland Electric customer for at least one year
  • Hold either a Good or Excellent credit rating with Lakeland Electric. You can obtain your credit rating by contacting Customer Service at (863) 834-9535 or email customerservice@lakelandelectric.com
Customers must be both:
  • The property owner of record as listed by the Polk County Property Appraiser of the property to be upgraded
  • A full-time resident of the property to be upgraded
  • Customers must grant the City of Lakeland a lien on the property to be upgraded until the loan is paid in full.
Customers agree to pay the recording and release fee to be assessed on their Lakeland Electric utility bill at the project's completion.
Eligible Upgrades

Energy Efficiency Measures (Replacement and upgrades only)
  • Windows that are NFRC labeled, with a U factor .30 or below and a Solar Heat Gain Coefficient of .27 or below (All windows must be upgraded at the same time)
  • HVAC: 16 SEER-rated or better with air-source Heat Pump
  • Hybrid-electric (heat pump) water heaters
  • Air Sealing and Insulation
ENERGY STAR certification not required, provided that:
  • Air sealing of the home and ducts is performed, and
  • Attic/Ceiling insulation installed achieves R-30 or better, and
  • If the home is a wood-framed house, Wall insulation that achieves R-13 equivalent or better, and
  • If the home is a mobile home or has a crawl space, floor insulation that achieves R-11 equivalent or better.
Renewable Energy Measures, limited to:
  1. Solar PV: (For RESNETS HERS homes rated 80 or below only). This rating must be performed by a RESENT qualified rater, and must be paid for by Customer.
  2. Geothermal heat pumps
  3. Solar water heater systems
Terms & Conditions
Loan Program Eligibility, Guidelines, Applicant Certifications and Releases Customer Eligibility

At the time of application, Customers must
  • Have been a Lakeland Electric customer for at least one year and
  • Hold either a Good or Excellent credit rating with Lakeland Electric.
You can obtain your credit rating by contacting Customer Service at (863) 834-9535.
Customers must be both
  • The property owner of record as listed by the Polk County Property Appraiser of the property to be upgraded,
  • A full-time resident of the property to be upgraded.
Customers must grant the City of Lakeland a lien on the property to be upgraded until the loan is paid in full

Upon completion of the approved project, a recording fee, and the beginning of your loan payments will be assessed on your monthly Lakeland Electric Utility Bill.
 
Loan Funds
  • Must be used entirely for an Eligible Upgrade as specifically listed below.
  • May not exceed the total cost of the project:
  • Any direct financial incentives or rebates must be deducted from the project's total cost and are ineligible for financing, excluding non-refundable tax credits.
  • May only be used for measures that meet all state or local building code requirements and have all appropriate labeling required (such as NFPA for fire protection, ASME for pressure vessels, OMNI for fireplace inserts, etc.).
Customer understands, agrees, certifies, and consents:
  • That all information contained in this Application is true and accurate.
  • Loan funds will be provided on a first-come basis to eligible Customers. In the event Customer demand for loans exceeds funding availability, the Customer understands that priority will be given to customers whose average monthly energy consumption for the past year exceeds 1,500 kWh.
To meet all program Timelines. Customers MUST:
  • Submit a project proposal by a qualified contractor to Lakeland Electric within one (1) week of submitting your Program Application, but ideally with your program application (for the Contractor Direct-Install Option)
  • Be available to meet with the City Attorney's Office to sign Loan Documents within one (1) week of submitting your project proposal
  • Have work completed, notify the Energy Efficiency Programs Coordinator, and be available for a post-installation inspection within two (2) weeks of signing your Loan Documents
  • That Customer will hold the City of Lakeland, Lakeland Electric, its agents, invitees, contractors, and employees harmless from all suits, actions, claims, demands, damages, losses, and other reasonable expenses, including attorney's fees to which it may be subjected to in the event of any of the following: (i) if Customer's energy consumption and/or energy bill is not reduced by the anticipated amount or experiences an increase; (ii) negligence of work completed by a contractor; (iii) inability to repay any financing, including to a third party lender; (iv) failure to take advantage of all credits, rebates, or other incentives; (v) any project costs that exceed the total amount of the loan available from Lakeland Electric; (vi) any negligence of the Customer, its agents, guests, invitees or contractors arising from and/or in connection with this Program.
  • Agree to monthly repayment of the zero-interest loan offered by Lakeland Electric as a line-item on Customer's Lakeland Electric bill in the amount of $100 per month. In the event any payments received by Customers are insufficient to cover the total amount owed on Customer's monthly utility bill, funds will be applied to utility expenses first and any remaining funds will be applied to the amount owed pursuant to Program participation. Such deficiency in payment shall be considered a default in accordance with the terms/conditions provided in the Installment Promissory Note executed by the Customer.
  • In the event the Customer moves prior to repayment of the loan in full to Lakeland Electric, any unpaid balance still due and owing on the account will accelerate and become due and owing in full at that time.
  • In the event of default, any third-party lender, City of Lakeland, or Lakeland Electric will have the right to pursue collection efforts and pursue any remedy available at law against the Customer for any unpaid balance, costs and attorney fees, notwithstanding the fact that any such loss may have been covered by a loss reserve.
  • To the release of records related to Customers' actual energy consumption for the three (3) year period prior to installation and the three (3) year post-installation period to appropriate funding agencies to verify the efficiency of the measures installed.
  • That the terms, conditions, certifications and releases contained in this Application are incorporated by reference into any final loan agreement between the Customer and Lakeland Electric.
Selecting a Contractor
Lakeland Electric does not recommend or endorse specific Contractors for this Program. In order to participate in the Program, Contactors must be properly licensed, certified, and insured by the State of Florida and/or registered in Polk County for the type of work they perform and be properly licensed to conduct business in the City of Lakeland when doing so within the City limits. In addition, Contractors agree to provide accurate certifications of equipment being replaced and the number of hours it takes to complete a job. Contractors are required to submit an application and supporting documentation to the City in order to be placed on the contractor approved list for this Program. Once Contractors have been approved they will be placed on the Program's approved Contractors list from which Customers can select from.
 
We strongly urge our customers to review the information from Energy Star on selecting a home improvement contractor, and the information from the Florida Bar Association on home improvement contractors.
Approved Contractors
HVAC

Ace Air Conditioning & Electric
(863) 688-2283
ACS Air-conditioning and Heating
(863) 640-1897
Acu-Temp
(863) 682-3803
Action Heating and Cooling Inc.
(863) 701-7777
Advanced A/C & Refrigeration
(863) 619-5688
Affordable AC & Heating LLC
(863) 860-7633
Air Assault Air Conditioning & Heating Inc
(863) 284-2690
Alexander AC & Heating
(863) 667-2299
Anchored Air-conditioning and Heating
(863) 618-5355

Caudill's Heating & AC
(863) 859-2933
Citrus Air Conditioners, Inc
(863) 648-0637
Clarke's Custom Air
(863) 667-1958
Classic AC of Lakeland
(863) 646-8281
Creel Air Conditioning
(863) 646-5920
Currents and Cooling Inc.
(863) 409-7155
Duvall Heating and Air Conditioning
(813) 695-2141
East Polk LLC
(863) 665-2750
Easy AC
(813) 635-0440
Eichenberger & Sons
(863) 646 8325
Elite Cooling & Heating
(863) 858-6602

Freedom Air Conditioning, Inc.
(863) 229-7058
Garden Grove Heating & Cooling LLC
(863) 956-7277
HRI - Home Rehabilitators Inc.
(239) 249-0023
JD Greenhaulgh
(863) 858-5070
J. Molnar
(863) 899-2115
Johnson's Mechanical Inc.
(863) 688-8834
Marshalls LLC
(863) 581-0984
McKinney Air Conditioning & Heating Inc
(863) 859-2837
Mr. Kool Man Air Conditioning
(863) 450-4490
Payne AC & Heating, Inc.
(863) 686-6163

Polk Air Conditioning & Heating Inc. 
(863) 967-4495

Randolph's AC & Heating
(863) 682-7499
Rideout & Sons
(863) 644-8852
Roth Air-Conditioning
(863) 808-7877

RPD A/C & Heating, Inc.
(863) 944-2165
Ryals Brothers Inc
(863) 665-8231
Snowbird Heating and Cooling, Inc.
(863) 551-3411
Springer Brothers AC & Heating
(863) 967-0449
Teddy's Air-Conditioning
(863) 206-5554
The Lakeland Air Conditioning Company
(863) 859-4090
Top Notch Air Conditioning & Heating Inc.
(863) 875-5500
Tropic Air Inc
(863) 965-0386
Wards Heating and Air Conditioning
(863) 646-0020
Insulation
31 W Insulation
(813) 621-9632
Aartic Insulation
(863) 644-7283
AEA (Alternative Energy Applications)
(813) 685-4999
Chillerz Sprayfoam LLC
(941) 243-8000
Combee Insulation Co. Inc.
(863) 682-5783
Daniel Insulation
(727) 572-8990
Tropic Air Inc.
(863) 965-0386
Polk County Insulation
(863) 967- 4272
Southeast Waterproofing & Coatings, LLC
(407) 529-8727

 
Insulation, Windows, Doors
Florida Remodeling & Designs, Inc.
(863) 646-2000
Polk County Window & Door, LLC.
(863) 337-5604
White Aluminum & Windows
(863) 397-5405



Solar and Solar Hot Water


American Solar Energy
(863) 859-7800
Solar Source (800) 329-1301

 
Windows
Conner Aluminum
(863) 647-1561
Duggan Construction & Development
(863) 698-6512
Ferguson Construction and Aluminum
(863) 698-1139
Florida Lifetime Impact
(813) 443-5810
Jack Hall's Construction & Aluminum
(863) 667-0068
Johnson Aluminum Construction
(863) 967-6523
Polk County Window & Door, LLC.
(863) 337-5064
Superior Aluminum Installations
(407) 678-0500
Window World of Polk County
(863) 665-7164
Customer FAQ
What is REEnergize Lakeland Finance?
REEnergize Lakeland Finance is the financing component of the City of Lakeland’s broader sustainability initiative, REEnergize Lakeland. It is managed by Lakeland Electric (LE) to provide financing to eligible customers for qualified energy improvements to their homes.
 
What does REEnergize Lakeland stand for?
REEnergize Lakeland stands for the proposition that the city and its residents can adopt practices and technologies that improve their quality of life while reducing costs and energy consumption. REE stands for Renewable Energy and Energy Efficiency. The program, operated by Lakeland Electric, will be rolling out additional initiatives over the next year with the objective of achieving this goal.
 
Where does the money come from for this? Am I paying for this in my electric bill?
No. The funding for this program was provided to the city from the American Recovery and Reinvestment Act, commonly referred to as the Stimulus bill. The City of Lakeland was awarded a $965,100 grant under the Energy Efficiency and Conservation Block Grant program to reduce energy consumption city-wide. Lakeland’s strategy includes funding for the establishment of a Sustainability Office and the financing program for residential customers.
 
Who is an eligible customer?
Because this is a new program, we are taking a conservative approach to eligibility. Current eligibility guidelines require a customer to: 1) have been a customer with Lakeland Electric for at least 12 months prior to applying, 2) have the highest credit rating with Lakeland Electric, and 3) be willing to grant a lien on his/her property until paid in full. Additional factors will be taken into consideration in order to qualify for the private sector financing option, such as FICO score, debt-to-income ratio, etc.
 
What are Qualified Energy Improvements?
Qualified Energy Improvements are defined as either the installation of energy efficiency measures or renewable energy generation systems such as Solar PV panels. Every participating customer will have two options: to install an energy efficiency or solar system from a prescribed list of upgrades, or to have a whole home energy assessment conducted and to install measures identified as having a reasonable rate of return based on the anticipated energy savings. While LE employees will conduct the energy assessments, it is important to note that LE does not guarantee any specific energy savings due to other variables, such as a change in consumption patterns.
 
How much will this cost me?
The cost of the measures can range anywhere from a few hundred dollars up to approximately $25,000 to $30,000 for whole home improvements and the installation of Solar generation technology. In addition to the zero interest loan offered by LE, there are a variety of other financial incentives available for these types of expenditures. For a complete list of federal incentives, please refer to the Energy Star website at http://www.energystar.gov/index.cfm?c=tax_credits.tx_index or the Database of State Renewable Energy Incentives (www.dsire.org)
 
How do I go about taking advantage of the program?
Simply contact the Energy Efficiency Programs Coordinator at (863) 834-1245 or visit the Customer Application section to obtain a program application. You have the choice of selecting certain measures to install from a prescribed list, or you can have an energy assessment of your home conducted to identify the most cost-effective measures to install based on the specific characteristics of your house. Simply identify what you want to have done based on the top three recommendations from the energy auditor, obtain a project estimate from a licensed contractor, and submit the application.
 
What contractors qualify for this program?
All contractors are eligible to participate in the REEnergize Lakeland Finance program, provided that: 1) they are properly licensed, insured, and/or registered to perform the type of work they are seeking reimbursement, 2) are willing to provide accurate information to Lakeland Electric regarding equipment being replaced and how long it takes to complete jobs, 3) are properly licensed to conduct business in the City of Lakeland, and 4) and complete a program application.
 
If I install a 4kW solar PV system, how much will that reduce my bill every month?
The typical home in the Lakeland Electric service territory uses about 1,300 kWh (kilowatt hours) per month. A 4kW Solar PV system will generate an average of 486 kWh per month. Thus your home energy bill should be reduced by approximately 37% monthly provided that your energy consumption does not increase due to new appliances (such as LCD or plasma televisions, etc.), more people living in your home, or other factors not directly related to the efficiency of your home. Note that this amount will vary depending on your actual energy consumption.
 
Can I just install the upgrades I want?
Lakeland Electric has developed a list of eligible measures that qualify for financing under the program. This list was developed to ensure a high-level of efficiency is achieved from the expenditure of the funds. For most of the measures, you can obtain a project proposal directly from a contractor for any one or more of the measures based on the characteristics of your specific home. However, for the installation of Solar Photovoltaic Technology, you must first bring your home to a RESNET HERS rating of 80 or below. For more information on this rating system and to find a qualified HERS rater, please review the RESNET website.
 
How much can I save by implementing Energy Efficiency improvements in my house?
With relatively inexpensive energy efficiency improvements, it is reasonable to assume that you can decrease your energy consumption by 10-15% monthly, while deeper retrofits and renewable energy technology can achieve up to a 30-40% reduction. It is important to note that your energy consumption is largely driven by your personal habits, so you must consciously act to take advantage of certain upgrades such as programmable thermostats.
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A free energy inspection is conducted over the phone about your home by a Lakeland Electric Energy Analyst. The representative will ask you questions about your home's insulation, ductwork, water heating, cooling & heating systems, and overall efficiency. You'll then be provided with the home audit report for your home. The audit report will contain energy-saving recommendations, best practices, and other cost-effective energy-saving measures.
 
Call (863) 834-9535 to schedule an appointment for your Virtual Home Energy Audit
 
Online Energy Toolset Lakeland Electric is pleased to offer you our Energy Toolset. This easy to use tool helps you better understand and manage your home energy use and costs. This online service is a great resource for energy information, and it's free!
 
For more information, call Customer Service at (863) 834-9535 between 7:30 a.m. - 6:00 p.m., Monday through Friday.
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Contractor Application and Certification

Contractor FAQ

What is REEnergize Lakeland Finance?
REEnergize Lakeland Finance is the financing component of the City of Lakeland’s broader sustainability initiative, REEnergize Lakeland. This Program is managed by Lakeland Electric (LE) to provide financing to eligible Customers for qualified energy improvements to their homes.


What are Qualified Energy Improvements?
Qualified Energy Improvements are defined as either the installation of energy efficiency measures or renewable energy generation systems such as Solar PV panels. Every participating Customer will have two options: 1) to install an energy efficiency or solar system from a prescribed list of upgrades; or 2) to have a whole home energy assessment conducted and to install measures identified as having a reasonable rate of return based on the anticipated energy savings. While LE employees will conduct the energy assessments, LE does not guarantee any specific energy savings due to other variables, such as a change in consumption patterns.


What are the eligibility guidelines to be placed on the Approved Contractor’s List?
The City of Lakeland sought to establish a minimum level of eligibility in order to encourage broad participation by home improvement Contractors. The criteria are: 1) Contractors must be properly licensed, certified, and/or registered to conduct business as applicable under Florida law, including maintaining the required levels of insurance; 2) Contractors must be properly licensed to conduct business in the City of Lakeland if installing upgrades to any residence located within the City limits; and 3) Contractors must be willing to provide accurate information to LE with respect to a) the equipment being replaced if the Customer chooses the Contractor-directed option, and b) the number of man-hours used in completing individual jobs.


How can I apply to be placed on the Approved Contractor’s List?
Interested Contractors should review the Terms & Conditions Contractor participation and complete an application. If you have additional questions, please contact the Chief Sustainability Officer at Lakeland Electric.
 
What type of information regarding the jobs I complete do I have to provide to Lakeland Electric in order to participate in this Program?
As part of the Energy Efficiency & Conservation Block Grant (EECBG) award to the City of Lakeland, the City is required to submit quarterly information to the Department of Energy regarding the amount of energy saved from the expenditure of the EECBG funds and job creation resulting from the expenditure of the funds as defined by the number of man-hours needed to complete individual jobs.


If a Customer chooses to participate in the Contractor-directed process, LE will require specifications of the equipment being replaced, including the estimated efficiency/SEER level if appropriate.
In all cases, we will require the total number of man-hours expended to complete each job. This information must be presented to Lakeland Electric within 24 hours of project completion.


Does Lakeland Electric recommend specific Contractors?
No. The City of Lakeland has created an Approved Contractor’s List to ensure that participating Contractors meet the minimum requirements to conduct business as a Contractor and are willing to provide LE the information necessary to perform its reporting requirements to the Department of Energy.


How can Customers take advantage of the Program?
There are two methods that Lakeland Electric Customers can take advantage of the Program offering. The first method, the Customer-directed option, requires an energy audit by LE staff to identify the three most cost-efficient upgrades to a person’s home, followed by a project proposal for one or more of those upgrades from an approved Contractor.

The second option allows Contractors to identify necessary upgrades to a Customer’s home during his/her usual course of business and have that Customer submit an application with a project proposal. The Customer must meet the eligibility requirements of the Program and the proposal must be for one or more of the eligible measures.


If I want to market this to my Customers, can I use my own marketing materials?
Contractors are encouraged to market this program to their Customers during their usual course of business. In order to ensure accurate information is being provided to LE customers, any information that uses the REEnergize Lakeland brand must receive prior approval from the Chief Sustainability Officer.


How can I ensure I am paid by the customers when they receive their check?
While neither LE nor the City of Lakeland assumes any liability to ensure that Contractors are actually paid by their Customers upon receipt of any loan proceeds, LE will endeavor to inform the Contractor of record when post-installation inspections will be conducted. We will make every effort to provide loan checks to our Customers at the time of this inspection. However, the City reserves the right to provide loan funds up to 7 days after the date of inspection.