Customer Academy

Customer Academy 2021 is completed and is no longer accepting registration. If you are interested in participating next year, please email to be placed on a list for Customer Academy 2022. Thank you!

Lakeland Electric is excited to offer our customers an up-close and personal look into how we operate and serve our community. This year we have decided to go VIRTUAL!

Want to know the best part? The Lakeland Electric Customer Academy is a FREE, virtual interactive program that allows our customers the opportunity to gain insight into your municipal electric utility.

All virtual Customer Academy sessions will feature industry experts to discuss current public power hot topics. The academy consists of four virtual (4) two-hour sessions every Tuesday from 6-8 p.m. You will be able to attend in the comfort of your own home! This year you can attend from anywhere.

Class registration – sign up by March 15, 2021.

A minimum of 20 registrations must be met to hold this class. If the minimum is not reached, a cancellation notification will be sent to all registrants. A confirmation email will be sent on March 15, 2021, to all registrants with additional details about the first session on March 16, 2021, a brief survey and the meeting link.

Start date: 
March 16, 2021

 The sessions are on Tuesday’s between 6:00 p.m. and 8:00 p.m. as follows:

Session #1

March 16, 2021

Utility Overview

What is Lakeland Electric? How does it work?

Session #2

March 23, 2021

Power Generation

Find out what it takes to keep Lakeland "Powered for Life."

Session #3

March 30, 2021

Energy Delivery

How do we deliver the power to your home?

Session #4

April 6, 2021

Customer Service and Graduation

Explore the programs available to help you lower costs,
manage your electric use, improve your energy efficiency 
and make surprise bills a thing of the past!