Customer Academy

Lakeland Electric is excited to offer our customers an up-close and personal look into how we operate and serve our community. Tour our facilities and learn directly from staff about how we make and deliver power to your homes and businesses. 

Want to know the best part? The Lakeland Electric Customer Academy is a FREE, interactive program that allows our customers the opportunity to gain insight into your municipal electric utility.

All Customer Academy sessions will feature industry experts to discuss current public power hot topics. The academy consists of four (4) one-and-a-half-hour sessions every Tuesday from 5:30-7 p.m. 

Class registration – sign up by April 10, 2022.
If you are interested in participating this year, please email to be placed on the list for the 2022 Customer Acad

A minimum of 20 registrations must be met to hold this class. If the minimum is not reached, a cancellation notification will be sent to all registrants. A confirmation email will be sent to all registrants on April 11, 2022, with additional details about the first session on April 12, 2022, and a brief survey.

Start date: 
April 12, 2022

 Dinner is provided at each session. The sessions are on Tuesdays between 5:30 p.m. and 7:00 p.m. as follows:

Session #1

April 12, 2022

Utility Overview

What is Lakeland Electric? How does it work?

Session #2

April  19, 2022

Power Generation

Find out what it takes to keep Lakeland "Powered for Life."

Session #3

April 26, 2022

Energy Delivery

How do we deliver the power to your home?

Session #4

May 3, 2022

Customer Service and Graduation

Explore the programs available to help you lower costs,
manage your electric use, improve your energy efficiency 
and make surprise bills a thing of the past!