Thanks to the amazing interest in our 2025 Customer Academy, we are now at full registration capacity.
If you would like to add your name to our waiting list for the next class, reserve your seat below.Lakeland Electric is excited to offer our customers an up-close and personal look into how we operate and serve our community. Tour our facilities and learn directly from staff about how we make and deliver power to your homes and businesses.
Want to know the best part? The Lakeland Electric Customer Academy is a FREE, interactive program that allows our customers the opportunity to gain insight into your municipal electric utility.
All Customer Academy sessions will feature industry experts to discuss current public power hot topics. The academy consists of four (4) one-and-a-half-hour sessions every Tuesday from 5:30-7:00 p.m.
Class registration – sign up by April 9, 2025.
A minimum of 20 registrations must be met to hold this class. If the minimum is not reached, a cancellation notification will be sent to all registrants. A confirmation email will be sent to all registrants on April 10, 2025, with additional details about the first session on April 15, 2025, and a brief survey.
Start date: April 15, 2025
Dinner is provided at each session. Please bring an internet- accessible device to the last two sessions #3 and #4. The sessions are on Tuesdays between 5:30 p.m. and 7:00 p.m. as follows:
| Session #1 | April 15, 2025 | Utility Overview What is Lakeland Electric? How does it work? Tour of System Control & Fiscal Sustainability 501 E. Lemon Street, Conference Room 1A + 1B (Park in Iowa Street garage Levels 1A or 2A) Must show photo ID. |
| Session #2 | April 22, 2025 | Power Generation and Utility Solar Find out what it takes to keep Lakeland "Powered for Life." Tour of Power Generating Facilities (Please wear closed-toe flat shoes for the tour) 3030 E. Lake Parker Street at the C.D. McIntosh Power Plant |
| Session #3 | April 29, 2025 | Energy Delivery How do we deliver the power to your home? Tour of Energy Delivery and a Lineman Demonstration. (Please wear closed-toe flat shoes for the tour.) 1140 E. Parker Street |
| Session #4 | May 6, 2025 | Customer Service and Graduation Explore the programs available to help you lower costs, manage your electric use, improve your energy efficiency and make surprise bills a thing of the past! Energy Efficiency, Rebates, Digital Energy Toolset, and Graduation Celebration! 501 E. Lemon Street, Conference Room 1A + 1B (Park in Iowa Street garage Levels 1A or 2A) Must show photo ID. |
