Published 4 years ago
Warning Utility Door-to-Door Scams
Warning Utility Door-to-Door Scams
Recently, someone was going door-to-door claiming they are Lakeland Electric talking about a net meter.
Lakeland Electric does not conduct door-to-door sales or enter a home unless a customer has requested an appointment, such as a home energy audit. Field technicians occasionally distribute informational door hangers or knock on doors from time to time based on operational needs. For example, they may need to gain access to Lakeland Electric equipment in the right-of-way that may be located behind your home. All Lakeland Electric employees and contractors are required to wear and display ID badges. You can report these types of scams to https://www.bbb.org/scamtracker/reportscam
If you do not have a scheduled appointment with a Lakeland Electric technician and if you doubt the identification of the person, do not allow them into your home or on your property. Contact Lakeland Electric immediately to verify whether the person is in fact a utility employee. If you do not have a scheduled appointment, we strongly advise you to not open the door. And if you do have an appointment, always ask to see a valid ID. In most instances, scammers will quickly depart if you inform them you are calling to confirm their identity.
Bottom line: If you are contacted by phone, email, or other communication claiming to be from Lakeland Electric and requesting your social security number, username or password, do not respond in any manner. Please call law enforcement if you experience any of the situations above.
Recently, someone was going door-to-door claiming they are Lakeland Electric talking about a net meter.
Lakeland Electric does not conduct door-to-door sales or enter a home unless a customer has requested an appointment, such as a home energy audit. Field technicians occasionally distribute informational door hangers or knock on doors from time to time based on operational needs. For example, they may need to gain access to Lakeland Electric equipment in the right-of-way that may be located behind your home. All Lakeland Electric employees and contractors are required to wear and display ID badges. You can report these types of scams to https://www.bbb.org/scamtracker/reportscam
If you do not have a scheduled appointment with a Lakeland Electric technician and if you doubt the identification of the person, do not allow them into your home or on your property. Contact Lakeland Electric immediately to verify whether the person is in fact a utility employee. If you do not have a scheduled appointment, we strongly advise you to not open the door. And if you do have an appointment, always ask to see a valid ID. In most instances, scammers will quickly depart if you inform them you are calling to confirm their identity.
Bottom line: If you are contacted by phone, email, or other communication claiming to be from Lakeland Electric and requesting your social security number, username or password, do not respond in any manner. Please call law enforcement if you experience any of the situations above.
