Published 1 year ago
Delayed Disconnects and Waived Late Fees
Lakeland Electric thanks our customers for the privilege of serving them, especially after Hurricane Milton roared through our service area. The hurricane left our service area in disrepair but offered us an opportunity to pull together as a community and overcome the impact. We extend our heartfelt appreciation to our employees, mutual aid partners and everyone who has reached out to help our community during this difficult period. Your support during the recovery from this historic storm has been phenomenal and will not be forgotten.
Damaged Equipment
All storm-related outages have been restored to those able to receive power, and we are back to our normal operations. Some customers with damage to the electrical components they are responsible for were not ready to receive power. What you're responsible for, and what is the responsibility of Lakeland Electric? Once repairs have been completed, please call (863) 834-9535 to request your service be reconnected.
Street Lights
Street lights and private area lights will be repaired in the upcoming weeks. Now that power has been restored, we hope your lives are returning to normal as well.
Delayed Disconnects
In order to support our customers as they recover from the storm, we will postpone disconnections for accounts until November 13, 2024. Any overdue amounts must be paid and posted to your account by 11:59 p.m. on November 12, 2024 to avoid service interruption.
Waived Late Fees
We have waived late fees from October 9, 2024, to November 12, 2024. Late fees will resume on Wednesday, November 13, 2024, for any unpaid balances.
If you have questions about your bill, please call our Customer Service Center at 863-834-9535 or email CustomerService@lakelandelectric.com.
Support and Agency Assistance
In the wake of Hurricane Milton, it is crucial to find support. Please visit this blog for information about agency support for recovery efforts and emergency aid.
Damaged Equipment
All storm-related outages have been restored to those able to receive power, and we are back to our normal operations. Some customers with damage to the electrical components they are responsible for were not ready to receive power. What you're responsible for, and what is the responsibility of Lakeland Electric? Once repairs have been completed, please call (863) 834-9535 to request your service be reconnected.
Street Lights
Street lights and private area lights will be repaired in the upcoming weeks. Now that power has been restored, we hope your lives are returning to normal as well.
Delayed Disconnects
In order to support our customers as they recover from the storm, we will postpone disconnections for accounts until November 13, 2024. Any overdue amounts must be paid and posted to your account by 11:59 p.m. on November 12, 2024 to avoid service interruption.
Waived Late Fees
We have waived late fees from October 9, 2024, to November 12, 2024. Late fees will resume on Wednesday, November 13, 2024, for any unpaid balances.
If you have questions about your bill, please call our Customer Service Center at 863-834-9535 or email CustomerService@lakelandelectric.com.
Support and Agency Assistance
In the wake of Hurricane Milton, it is crucial to find support. Please visit this blog for information about agency support for recovery efforts and emergency aid.
