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Billing Plans

Pay As You Go
Average Billing
Payment Arrangement
Pick A Date
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Pay As You Go is a prepaid service option for Lakeland Electric customers. It allows customers to pay for utilities in advance by purchasing a predetermined dollar amount. The balance is reduced based on the customer’s metered usage and any additional services. Unlike traditional accounts, Pay As You Go customers can access daily balance information, eliminating the need for paper statements. Account history, usage details, charges, and payments are accessible online through the customer’s Lakeland Electric account.

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Benefits
  • No late fees.
  • No disconnect or reconnect fees.
  • No deposit.
  • Payment fees are waived until 05/05/2026.
  • Existing utility customers may apply their deposit to the current balance.
  • Roll past due balance into the prepaid program and pay it off with up to a six-month payment arrangement.
Who's eligible? 

Pay As You Go is available to all residential customers on the standard price plan, except for medically essential accounts. By participating, customers can better monitor their electricity usage and potentially save money. However, this requires customers to pay close attention to their account.

Who should consider Pay As You Go? 

This program is ideal for two types of residential customers:

Smart Savers – Want to reduce energy use and keep an eye on your spending? 

Pay As You Go gives you daily insights so you can adjust your habits and save money.

Fresh Start Customers – Struggling with fees, disconnections, or high deposits?

Pay As You Go offers a way out of that cycle, including an option to pay off your past-due balance over six months through our Priority Debt Program.

How to get started? 

Just contact us at 863-834-9535. No application is required to open or transfer an account. For existing customers with deposits on their account, the deposit funds will be applied to their account balance. Any remaining deposit funds in excess of the balance due will be credited to the customer’s account during the Pay As You Go setup process.

Priority Debt 

Our Priority Debt Program is here to support you if you're facing past due balances.
You have two flexible options: pay off your past due amount minus any deposit refunds, or move that amount to a convenient " Priority Debt" account. This program allows you up to six months to settle your debts with manageable payments tailored to fit your budget. Sticking to the agreed payment schedule is essential, as any missed payments will accelerate the remaining balance, making it due immediately. With the Pay As You Go plan and the Priority Debt program, you're not just managing your payments, you're empowering yourself to overcome financial hurdles and pave the way for a brighter, debt-free future.

Terms & Conditions
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What is Average Billing?

Do fluctuations in your monthly utility bill have you stressed out? Are you tired of guessing what your utility bill will be? Do you dread the summer months knowing your cooling costs are going up?

If yes, then Lakeland Electric's Average Billing Plan might be right for you.

Unfortunately, we can't do anything about our hot and humid summer weather. However, we can average your billing amounts based on the last 12 months of your usage. This will smooth out the fluctuations between summer and winter bills. On Average Billing, you'll know exactly what your utility bill will be each month.

Eligibility:

  • You must be a residential or small commercial customer.
  • Your account must be in good standing and owe no balance.
  • Shift to Save and Demand price plan customers are not eligible for Average Billing.
  • Enrollment in the Average Billing Program is not recommended on an account with less than 12 months of service at current service address.

How to enroll:

  • Use our easy online form.
  • Customer Service at (863) 834-9535.

Once enrolled:

  • Account must be maintained current to continue in Average Billing.
  • Average Billing customers are not eligible for payment arrangements.
  • Late fees apply.

Considerations:
If your use of water and/or electricity changes from the previous year, we will collect or credit the difference on the 12th bill. This is known as a "true-up."

For example, if you use $150 more in electricity than you did last year, you would owe that extra amount on your 12th bill. Your average monthly bill would then be increased by $12.50 for the next 12 months.

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Sign in to My Account or enroll to request a payment arrangement.
Sign In To My Account

Sometimes customers need a little more time to pay their electric bills. Our online payment arrangement allows qualifying customers to enter into a binding agreement with Lakeland Electric to extend time to make payments.

The account must have a payment history in good standing.

The account must be active for at least 6 months with Lakeland Electric.

The last payment arrangement must be at least 90 days ago.

Arrangements can be made by calling (863) 834-9535 from 7:30 a.m. to 6:00 p.m., Monday through Friday.

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Pick Your Due Date

What is Pick Your Due Date?
Our Pick Your Due Date program offers a convenient solution allowing you the flexibility to choose a due date that works best for you. Customers who are receiving fixed social security or retirement benefits, employees who are paid monthly, or anyone wanting to better manage their budget may find benefit from this program. Pick Your Due Date is free, simple, and will not affect your billing or payment method.

Request a date that fits with your cash flow – for example, three days after you receive your paycheck. Some important points about the program:  

  1. You must select a monthly due date between the 1st and the 28th. The due date you select becomes the new date your payment is due.
  2. The new due date will apply within 1-2 bill cycles.
  3. Pick Your Due Date does not apply to previous or existing bills.
  4. Your first bill on the new due date may include fewer or more days than a regular cycle. We are unable to change a due date if the first bill after the change is less than 5 days.  

Eligibility:

  • You must be a residential customer.
  • Your account must be in good standing and owe no balance.
  • Residential accounts with solar or water services are currently not eligible to enroll.

How to enroll:  

  • Use our easy online form.
  • Or, call our Customer Service at (863) 834-9535.

Once enrolled:  

  • Your account must be maintained current to continue in Pick Your Due Date.
  • Pick Your Due Date customers are not eligible for a Payment Arrangement.