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Lakeland Electric News Blog


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Positive COVID-19 Test


LAKELAND, Fla. (May 19, 2020) – Lakeland Electric confirmed that an employee tested positive for COVID-19 and is now receiving medical consultation. Lakeland Electric reported the case to state and local public health officials.

The employee was last in the workplace on May 18 and received a positive test result on May 19. The employee took the appropriate actions by staying home and informing Lakeland Electric. Lakeland Electric continues to be in contact with the employee who is at home and doing well.

Lakeland Electric is taking every precaution to help protect the health and safety of its employees. The utility reacted swiftly to have the areas the employee was in direct contact with deep cleaned. Following the Center for Disease Control and Prevention (CDC) guidance, testing is being facilitated for employees that had prolonged direct contact, and those employees are instructed to self-quarantine until the test results return as a precaution.

Cleaning and disinfecting in all our facilities continues daily. Lakeland Electric continues to remind employees to follow CDC guidelines to prevent the spread of COVID-19 and to recognize the symptoms. Employees must take their temperature and answer screening questions before entering any City of Lakeland facility.

As the impacts of this pandemic unfold, Lakeland Electric will continue to make decisions that prioritize dependable electric service to all our customers and the health and safety of our customers, employees, and community.

Payment Plan


LAKELAND, Fla. (May 12, 2020) – Lakeland Electric is offering a special payment plan for all customers following the lifting of Governor Ron DeSantis’ Safer at Home order. Customers who call to set up the payment plan will have up to six months to pay their outstanding utility bills.

Among other actions, Lakeland Electric paused disconnects for non-payment and late fees in mid-March to provide financial relief to its customers during the pandemic. Disconnects for non-payment will resume June 15. Late fees will continue to be waived until October 1. Customers who set up the plan and continue to pay their current bill plus payment arrangement will not be disconnected.

“We know that many people in our community have faced real financial hardships during the pandemic. We want to give customers time to get back on their feet without undue financial burdens,” said Joel Ivy, Lakeland Electric’s General Manager. “As a public power company, we’re always focused on how we can support our community, particularly during difficult times. Offering this special payment plan is the right thing to do.”

Customers will have until June 15 to call (863) 834-9535 to make a special payment arrangement. The Lakeland Electric call center is open Monday – Friday from 8:00 a.m. to 5:00 p.m. Customers who are still having trouble paying their utility bill should contact us to see what payment assistance programs may be available. More information about Lakeland Electric’s continuing response to COVID-19 and resources can be found at www.lakelandelectric.com/About-Us/COVID-19-Response.

Electric Vehicle Charging Stations

We recently installed three Level II electric vehicle chargers at three City of Lakeland locations. The chargers expand the community’s electric vehicle charging network for our customers and employees. Our new charging stations and the electric vehicles we continue to add to our motor pool are just some of the ways Lakeland Electric is creating a sustainable future for everyone.

Reduced Fuel Charge


EFFECTIVE May 1, 2020

LAKELAND, Fla. (April 7, 2020) - The Lakeland City Commission voted yesterday to lower the electric fuel charge for Lakeland Electric customers for May and June. After giving a presentation Monday, April 6, at the Utility Committee meeting, staff recommended an emergency fuel rate adjustment to provide emergency relief to customers in the midst of the COVID-19 pandemic. The fuel charge will be lowered by $7.00 from $27.00 per 1000 kWh to $20.00 per 1000 kWh for May and June. This emergency fuel rate is expected to be restored to its normal rate in July.

The fuel charge will change to 2¢ per kilowatt-hour (kWh). Multiplying the fuel charge by 1,000 kWh, the amount an average residential home utilizes in a month, the cost equals $20.00 per 1,000 kWh for fuel.

Lakeland Electric is accelerating the under-recovery of the fuel reserve to provide emergency relief for customers. This 26% emergency fuel rate decrease is in addition to the 17.5% fuel rate decrease that began April 1. Lakeland Electric will return to the Utility Committee in June for its regularly scheduled fuel rate update. The utility expects to propose restoring the fuel rate to approximately the April fuel rate for the next quarter (July/August/September.) The April fuel rate of $27.00 per 1000 kWh was Lakeland Electric’s lowest fuel rate in 19 years.

As with most electric utilities that generate their own power, the cost of fuel is passed directly to customers. This makes the fuel charge an important part of Lakeland Electric’s ongoing effort to keep our customer’s electric costs low.

Residential Rates Based on 1,000 kWh


Rates – Effective May 2020

Base Charge* (see below for breakdown of charges)



Fuel Charge







*Base Charge


Customer Charge



Energy & Smart Grid Charges

$50.99/1000 kWh


Environmental Charge

$2.78/1000 kWh