If your bill will become due during this time, and you plan to make an online payment, please be sure to make the payment before 11pm, October 19th.
You may still make One-Time Utility Bill payments online during the outage period by going to:
(Normal one-time fees apply)
Express Pay Kiosks will be available to take your payment, however, the payment will not post to your account until our system maintenance is completed.
For questions, please call 863-834-9535 (M - F; 7:30am - 8:00pm) or e-mail us at firstname.lastname@example.org
We apologize for the inconvenience.
Join us in celebrating Public Power Week and our 115th Anniversary by stopping by our selfie stations! The stations are located at Lakeland Public Library, Munn Park, RP Funding Center, and Frances Langford Promenade at Lake Mirror.
Tag us in your photos using #LE115 and #PoweredforLife on social media!
In honor of Public Power Week, Oct. 6 – 12, the Lakeland Electric will showcase the benefits and value of public power through our website and social media platforms.
Public power offers significant advantages to its communities and the customers they serve. Public power utilities are:
• Locally owned, locally controlled and locally operated.
• Reliable with fewer outages than other electricity providers.
• Affordable with average monthly bills lower than the average bills of corporate utility providers.
• Focused on energy efficiency and the environment.
• Nimble so they can respond quickly to the community’s and customers’ needs.
• Reinvesting dollars into their communities.
"Public Power Week is about connecting with our customers and the community and making sure they know that what matters to them is a priority for us. This means delivering affordable, reliable power, providing high-quality service, being environmentally conscious and putting the customers in control of how their electric utility is run," said Amy Zubaly, Florida Municipal Electric Association Executive Director.
One in seven Americans receive their electricity from a public power utility. There are 2,000 public power communities across the country, which employ 93,000 people. Florida has 33 public power utilities that serve more than 3 million people and employ 5,400 Floridians.
Public Power Week is recognized during the first full week of October every year to celebrate our customers and stakeholders, while helping them understand the importance of public power, how they can better engage with their community-owned utility and benefit from its offerings.
LAKELAND, Fla. (September 11, 2019) - The Lakeland City Commission voted Thursday to lower the electric fuel charge for Lakeland Electric customers for the next fiscal quarter (Oct./Nov./Dec. - 2019). After giving a presentation at the Thursday, September 5 Utility Committee meeting, staff recommended lowering the fuel charge by $3.75 from $36.50 to $32.75. The lower rate was made possible by lower natural gas prices than expected, reserve funds, and an outage of Unit 3 which caused less coal consumption.
The fuel charge will change to 3.275¢ per kilowatt hour (kWh). Multiplying the new fuel charge by 1,000 kWh, the amount an average residential home utilizes in a month, the cost equals $32.75 per 1,000 kWh for fuel.
The reduction of the fuel charge will help our customers keep their electric costs low and is Lakeland Electric’s lowest fuel rate in 17 years. In fact, Lakeland Electric continues to have some of the lowest electric rates in the state. As with most electric utilities that generate their own power, the cost of fuel is passed directly to customers. This makes the fuel charge an important part of Lakeland Electric’s ongoing effort to keep our customer’s electric costs low.
Residential Rates Based on 1,000 kWh
Rates – Effective October 2019
Base Charge* (see below for breakdown of charges)
Energy & Smart Grid Charges
$2.78/1000 kWh (was $2.11 - adjusted each October)
Power’s out, now what? You can make losing power much less of an inconvenience by being prepared. It’s not just powerful hurricanes that leave us in the dark. If you read last month’s blog, you learned strong thunderstorms, animals, and car accidents, among other things, can leave us in the dark. The first thing everyone wants to know during a power outage is “How long is the power going to be out? A few hours, a few days or a couple of weeks?“
When your power goes out, you want to know when you can expect to have it back on. Our mobile-friendly text notifications provide up-to-date information about current outages — including estimated restoration times as soon as we know them and our interactive outage map of outage areas. If you are not your registered and would like to register text REG to 21592. You can also get outage information on a specific outage by texting STAT to 21592. Message and data rates may apply. Stay informed by checking our outage map.
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in two business days. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm