Commercial & Residential

Point of Contact
Michael Vann
T&D Engineering (TDE) Supervisor
Large (≥ 500kVA) Commercial Developments
Residential Subdivisions and Appartment Complex Developments
michael.vann@lakelandelectric.com
(863) 834-6311
Morris Willett
Maintenance & Services Engineering (MSE) Supervisor
Small - Medium (< 500kVA) Commercial Developments
Outdoor Lighting
morris.willett@lakelandelectric.com
(863) 834-6503


Commercial & Residential Development Documents

Information


Applications


*Send completed applications to services.eng@lakelandelectric.com

Assistance

Temporary Power

Beginning June 1, 2007, requests for temporary electric service will need to be completed within 120 days from receipt of the application. If the request is not completed within 120 days, then it will be canceled and removed from the system. The customer will need to submit a new application and fee, if temporary electric service is still required. 

Starting Electric Service In a Developer’s or Contractor’s Name For a Residence, Mobile Home, or Business That Has Existing Electric Service 

Open an account with Customer Service by calling (863) 834-9535 or visiting our downtown office at 501 E Lemon St. 

 

Starting Electric Service in a Developer’s or Contractor’s Name For a New Residence, Mobile Home or Business 

1.      Obtain necessary building permits from the appropriate city or county permit office. If building a new home, installing a new mobile home, or upgrading existing service, provide the permit number and a General Service Application to the customer service office when setting up electric service accounts. 

2.      Contact the city’s Property Information Office to obtain an "official address" for the new home or business. This must be done prior to opening an account and obtaining service. 

3.      Open an account (see step one in the first section). If you require temporary service for construction purposes, establish separate accounts with separate General Service Applications if the service will be in different names for both temporary and/or permanent service. Remember to call our customer service office when you are ready to transfer from the temporary service to the permanent service. Again, you will need to provide the permit number for each account. 

4.      Call the electric engineering group to spot the "point of delivery." (Point of delivery is where the customer’s service cable terminates at the transformer, secondary pedestal, or main line pole/mid-span bracket.) 

5.      For non-standard residential services that either exceeds 200 amps or has a sub-panel, your electrician will be responsible for providing and installing the service cable. Lakeland Electric will make the cable termination at the "point of delivery." 

6.      For commercial customers with underground service, all conductors must be provided and installed by the customer. All commercial customers must provide our electric engineering group with detailed electrical plans including load data. 

7.      Upon completion, contact the appropriate city or county inspection office to schedule a final electric inspection. While the inspector may place a "green sticker" on your meter can, showing it has passed the inspection, or you receive a "Certificate of Occupancy", that does not mean your service is ready to be connected. 

 Very important: For the electric service to be connected, the following must be completed: 

·        A General Service Application for temporary and/or permanent electric service in the customer’s name must be submitted along with a deposit if applicable, before an account will be setup. (Deposits are required for all commercial accounts) 

·        Clearance from the city or county inspections office 

·        Street number permanently placed on the structure or meter can 

·        Meets all Lakeland Electric requirements 

For residential and single-phase commercial, it will take approximately 1 to 2 working days to install a service cable and meter. If we need to install a transformer, it will take 3 to 5 working days. For more complex requirements — such as installing a pole or constructing a primary line extension not requiring an easement or permit — anticipate up to 10 working days. Times are approximate, vary by installation, and could be extended if storm damage or other emergencies requires our crews to focus on restoring service to existing customers. 

 

*Note: Due to the many variables, three-phase commercial service time frames cannot be standardized. 

If a state, county, or city road crossing permit is required and/or we must obtain an easement from the property owner for a primary line extension, work might take up to 8 weeks to complete. If an easement is required, it will also be necessary for the property owner to arrange for the initial clearing of trees and vegetation. 

 

For any service that requires excavation, Lakeland Electric must contact Sunshine One Call at (800) 432-4770 for the respective existing underground lines to be marked before beginning our work.


Developers & Contractors

Replacing a mobile home with a new mobile home? Doing upgrades or repairs requiring temporary disconnection of electric service?

1.      Obtain necessary building permits from the appropriate city or county permit office. If building a new home, installing a new mobile home, or upgrading existing service, provide the permit number and a General Service Application to the customer service office when setting up electric service accounts. 

2.      Open an account (see step one in the first section). If you require temporary service for construction purposes, establish separate accounts with separate General Service Applications if the service will be in different names for both temporary and/or permanent service. Remember to call our customer service office when you are ready to transfer from the temporary service to the permanent service. Again, you will need to provide the permit number for each account. 

3.      Call the electric engineering group to spot the "point of delivery." (Point of delivery is where the customer’s service cable terminates at the transformer, secondary pedestal, or main line pole/mid-span bracket.) 

4.      For non-standard residential services that either exceeds 200 amps or has a sub-panel, your electrician will be responsible for providing and installing the service cable. Lakeland Electric will make the cable termination at the "point of delivery." 

5.      For commercial customers with underground service, all conductors must be provided and installed by the customer. All commercial customers must provide our electric engineering group with detailed electrical plans including load data. 

6.      Upon completion, contact the appropriate city or county inspection office to schedule a final electric inspection. While the inspector may place a "green sticker" on your meter can, showing it has passed the inspection, or you receive a "Certificate of Occupancy", that does not mean your service is ready to be connected. 

 Very important: For the electric service to be connected, the following must be completed:

·        A General Service Application for temporary and/or permanent electric service in the customer’s name must be submitted along with a deposit if applicable, before an account will be setup. (Deposits are required for all commercial accounts) 

·        Clearance from the city or county inspections office 

·        Street number permanently placed on the structure or meter can 

·        Meets all Lakeland Electric requirements

For residential and single-phase commercial, it will take approximately 1 to 2 working days to install a service cable and meter. If we need to install a transformer, it will take 3 to 5 working days. For more complex requirements — such as installing a pole or constructing a primary line extension not requiring an easement or permit — anticipate up to 10 working days. Times are approximate, vary by installation, and could be extended if storm damage or other emergencies requires our crews to focus on restoring service to existing customers. 

 

*Note: Due to the many variables, three-phase commercial service time frames cannot be standardized. 

If a state, county, or city road crossing permit is required and/or we must obtain an easement from the property owner for a primary line extension, work might take up to 8 weeks to complete. If an easement is required, it will also be necessary for the property owner to arrange for the initial clearing of trees and vegetation.

 

For any service that requires excavation, Lakeland Electric must contact Sunshine One Call at (800) 432-4770 for the respective existing underground lines to be marked before beginning our work. 


General Service Application

This form can be can be printed and faxed to (863) 834-1413, or mailed to 501 E Lemon Street Lakeland FL, 33801 Attention: Revenue Management 

Please note the following conditions: 

1.      We cannot setup service for a commercial account until the deposit is paid in full. 

2.      All fields of the application must be completed. 

3.      All commercial accounts must have an FEIN and NAICS code.  Non-Florida FEIN will need to submit proper documentation verifying an active FEIN.

4.      There must be contact name and phone number. 

5.      You must agree to the Terms and Conditions. 

6.      Lakeland Electric will accept an electronic signature if you submit the application via e-mail. 

7.      For a deposit quote please call customer service at (863) 834-9535, Monday to Friday, 7:30am - 8:00pm or e-mail us at customerservice@lakelandelectric.com  

 General Service Application    

 Construction Application for Utility Service    

Time of Day Billing

Time-of-Day Billing
Save on Energy Costs with Time of Day Billing 

Commercial customers have the potential to see lower electric bills with our Time-of-Day Billing program. With this program, companies receive a reduced rate when using electricity during "off-peak" times when Lakeland Electric’s total customer demand for power is lowest. Rates are based on the maximum amount of electricity your company uses during specific time periods (there is an additional customer service charge). Customers must agree to remain on the program for at least one year.

Commercial Connection

As a valued Lakeland Electric customer, we are inviting you to take a look at the online Lakeland Electric Commercial Connection newsletter, designed to meet the specific needs of customers like you. We hope it will provide useful news and information for your business operations and help improve your performance.
As always Lakeland Electric is committed to providing its customers with reliable customer service and the best value for your energy dollar.

Please, complete the form in order to subscribe to our free Questline Newsletter

Account Manager Information

John Adkinson - Manager of Energy and Business Services

(863) 834-1237
(863) 834-6380 Fax
john.adkinson@lakelandelectric.com

Dan Boykin - Senior Account Executive

(863) 834-1226
(863) 834-6380 Fax
dan.boykin@lakelandelectric.com

Barbie Taylor - Account Executive

(863) 834-1238
(863) 834-6380 Fax
barbie.taylor@lakelandelectric.com

Susan Smith - Account Executive

(863) 834-1239
(863) 834-6380 Fax
susan.smith@lakelandelectric.com


Tax Exempt Information

Notice to Lakeland Electric Customers Regarding Sales and Use Tax Exemption and Obtaining an Assignment of Rights for Refunds

Generally the sale of electric power or energy by an electric utility is taxable under Florida law, requiring Lakeland Electric to collect and remit sales and use tax on any sale of electric power or energy from its Customers to the Florida Department of Revenue (FDOR). However, specified Customers may be entitled to an exemption from this tax pursuant to Florida Statute or as otherwise provided by the Florida Administrative Code, Rule 12A-1.053. Those Customers may apply for and obtain a Certificate of Exemption directly from FDOR

Customers entitled to a tax exemption may apply for a refund from the FDOR for those taxes which may have been collected in error. An application for a refund of sales and use tax from the FDOR for taxes paid on or after July 1, 1999, must be filed within three (3) years after the date the tax was paid. Customers may contact the FDOR at dor.myflorida.com/dor additional information regarding applicable exemptions.

Lakeland Electric will issue an Assignment of Rights in lieu of a refund or credit applied to a Customer's electric bill for Sales Tax paid due to a Customer not providing a Sales Tax Exemption Certificate. Assignment of Rights Forms(State & County) are both needed from Lakeland Electric to assist in securing the refund directly from the FDOR. Once the forms have been completed by the Customer they should be mailed to Lakeland Electric address noted below, or email to Lakeland Electric at customerservicebilling@lakelandelectric.com along with a current Sales Tax Exemption Certificate for research and processing. Once the research has been completed and the refund amount confirmed, Lakeland Electric will sign and notarize the Assignment of Rights. The completed Assignment of Rights form and research will then be mailed or emailed (PDF) back to the Customer to submit to FDOR for the refund claim.

If you have any questions you may contact Lakeland Electric by phone at 863-834-1703, mail to 501 E Lemon St. Lakeland, Fl. 33801 ATTN: LE Billing/Collections or email customerservicebilling@lakelandelectric.com

Deposit Information

Is a Deposit Required? 

Lakeland Electric will request an Experian credit check with your authorization. Your social security number is used to obtain this free service, which determines if your security deposit can be waived. 

 

See Full Details


Tips & Notes

To assist us in completing work in the quickest time possible: 

  • Provide daytime phone numbers. 
  • Provide easy access for our employees to enter your property. 
  • Confine any pets. Our employees cannot enter your property if dogs are not secured. 

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