Customers

What is Pick Your Due Date?

Our Pick Your Due Date program, offers a convenient solution allowing you the flexibility to choose a due date that works best for you. Customers who are receiving fixed social security or retirement benefits, employees who are paid monthly, or anyone wanting to better manage their budget may find benefit from this program. Pick Your Due Date is free, simple, and will not affect your billing or payment method.

Request a date that fits with your cash flow – for example, three days after you receive your paycheck. Some important points about the program:

    1. You must select a monthly due date between the 1st and the 28th. The due date you select becomes the new date your payment is due.

    2. The new due date will apply within 1-2 bill cycles.

    3. Pick Your Due Date does not apply to previous or existing bills.

    4. Your first bill on the new due date may include fewer or more days than a regular cycle. We are unable to change a due date if the first bill after the change is less than 5 days.

Eligibility:

  • You must be a residential customer.

  • Your account must be in good standing and owe no balance.

How to enroll:

  • Use our easy online form.

  • Or, call our Customer Service at (863) 834-9535.

Once enrolled:

  • Your account must be maintained current to continue in Pick Your Due Date.

  • Pick Your Due Date customers are not eligible for a Payment Arrangement.

 


Pick Your Due Date


  • Note: This is not a payment arrangement.