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FMEA Releases December 2013 Bill Comparison

January 27, 2014

WebFMEA’s Bill Comparison for December 2013 is now available. The report compares utility bills for residential, commercial and industrial utility customers categorized by consumption in 15 categories. The report is produced monthly and includes billing information from investor-owned and municipal utilities. Municipal Electric Utilities are the lowest in 13 of 15 categories. 

Lakeland Electric reported the lowest bills in nine categories. The City of Tallahassee showed the lowest rates in two categories, while both the City of Quincy and the Utilities Commission of New Smyrna Beach reported the lowest rates in one. For commercial bills, the report shows Lakeland Electric is lowest in four categories, Tallahassee is lowest in two, the Utilities Commission of New Smyrna Beach is lowest in one, and the City of Quincy is lowest in one. In the industrial sector, Lakeland Electric is lowest in three categories and FPL in one. For residential bills, Lakeland Electric is lowest in two of three categories and FPL in one. 
The FMEA Bill comparison provides a fair comparison of customer bills served by different utilities. The report includes utility rates, average franchise fees of 6 percent, local payments in lieu of taxes, and gross receipts taxes.

To view the full report for the month of December click here.

The Florida Municipal Electric Association (FMEA) represents the unified interests of Florida’s public power communities, which provide electricity to more than 3 million of Florida’s residential and business consumers.


PG&E Warns Of Scam Emails, Calls

SAN FRANCISCO, Jan. 8, 2014  --Pacific Gas and Electric Company (PG&E) has learned of an email scam targeting residents across the United States. The utility has received calls from people, both within its service area and outside of it, reporting that they have received suspicious emails that appeared to be bills sent by PG&E. This is similar to email and phone scams that have been happening recently throughout the country involving several utilities. "It's unacceptable that someone is trying to take advantage of our customers and others," said Helen Burt, senior vice president and Chief Customer Officer for PG&E. "We take our customers' security very seriously and under no circumstances would we email anyone to request that they provide personal information without first logging into My Energy or calling us." If a customer receives one of these emails requesting information about their account, they should delete and take the following precautions:

  • DO NOT respond to the request oDO NOT click on any links in the email  
  • DO NOT open any attachments  
  • DO NOT provide any personal information  

Report these contacts to CorporateSecurity@pge.com PG&E is investigating the situation along with the appropriate authorities.

  • There has been no security breach and the information referenced in the email message is not legitimate. PG&E offers the following tips to help protect customers from potential scams:
  • PG&E's Credit Department will not ask for personal information or a credit card number over the phone. Anyone who has received such a phone call and provided credit card or checking account information should report it immediately to the credit card company or bank and law enforcement.
  • Customers with concerns about the legitimacy of a call about a past due bill, service request or request for personal information are encouraged to call PG&E.
  •  Customers should always ask to see identification before allowing anyone claiming to be a PG&E representative inside their home. PG&E employees always carry their identification and are willing to show it to you. oIf a person claiming to be a PG&E employee has identification and you still feel uncomfortable, call PG&E's customer service line at 1-800-743-5000 to verify an appointment and/or PG&E's presence in the community. If you feel threatened in any way, notify local law enforcement immediately.
  • Customers who have an appointment with PG&E will receive an automated call back within 48 hours prior to a scheduled visit, or a personal call from a PG&E gas service representative prior to a scheduled visit.