When big storms roll through, and power goes out, we need help restoring it safely and quickly. Mutual aid from other utilities helps us get power back to our customers. Florida Municipal Electrical Association helps us coordinate resources both in Florida and from across the country to get the power back on and our customer’s lives back to normal as quickly and safely as possible. Last year when Irma hit our area, FMEA worked to coordinate close to 500 mutual aid personnel.
Being a part of a mutual aid agreement also means being prepared to help! Following Hurricane Michael, we proudly deployed a crew of 23 men to help get the lights back on in the Panhandle. Our crews left behind the comforts of home and their families to help restore power in the Tallahassee area. Though it is a sacrifice to leave home, helping our neighbors in need makes it all worth it for our crews. When disaster strikes, it is nice to know that we are not alone. Crews from all over the country work together to restore the grid to what it was before the storm.
Our General Manager, Joel Ivy, understands the importance of mutual aid, “Our linemen represent the collective willpower of Lakeland Electric and our great community. They have the skills to go out and provide the kind of help most of us are not capable of doing and to keep paying it forward. We are very proud of them and of their families for loaning them out to others and wish them a safe and productive restoration.”
P.O. Box 32006
Lakeland, FL 33802-2006
501 East Lemon Street
Lakeland, FL 33801-5079
A customer service representative will respond to you in one business day. Please include your account number and or address.
For faster processing please use our Contact Form
If you have any questions regarding your electric or water service, please call Customer Service.
Hours of Operation:
Monday - Friday
7:30am - 8:00pm