Hurricane season in Florida can be unpredictable, but your plan doesn’t have to be. Many people think that hurricane season is just the months of June, July, and August. In reality, hurricane season spans from June all the way until November. The last few years we have been lucky, and major storms have missed our area. From the past, we know that storms do come through Lakeland. If left unprepared, damage from a large storm can leave you feeling hopeless. It is important you and your family have a plan before a storm arrives. Hurricane plans should be more than just a supply of canned food and a handful of batteries. It is important to also think about having cash on you, filling up your gas tank before the storm, preparing evacuation routes, reviewing your insurance policies and making arrangements for pets.
Whether you have had a storm plan in place for years or have never thought about it before, please take the time to look our 2017/2018 Hurricane Guide. Your safety and security is one of our top priorities all year, but especially during storm season. When you look at the guide, you will see storm kit tips, important telephone numbers, generator safety, local shelter locations, and much more. The guide also includes a fun kid’s activity page! Print it out and help us get even the youngest residents of Lakeland involved in hurricane preparedness!
Our goal at Lakeland Electric will always be to restore power as quickly as possible when severe weather strikes while maintaining the highest safety protocols for our workers. We work proactively to ensure our electrical grid is strong. One way we do that is by trimming trees year round to help reduce power outages following severe weather. The lush foliage that makes our city beautiful can also contribute to outages if we receive a hurricane. Always remember, if there are downed power lines, or potential hazards call 911.
The events of Hurricane Harvey have shown the devastating power of mother nature. As always, we are ready to assist if called. While our hearts go out to the people of Texas and those affected by Hurricane Harvey, these events also serve as a reminder to our community to prepare as best we can for severe weather.
There is no such thing as preparing too much or too early when it comes to hurricanes!
Find the Hurricane Guide 24/7 on our website or download a copy.
#NatlPrep #PlanAhead #PoweredForLife
LAKELAND, FL (May 04, 2015) —Lakeland Electric Power Academy Receives National AccreditationWhat is a Career Academy?The career academy concept has four key elements central to development and implementation: \
In April of 2015 Lakeland Electric Power Academy receives National Accreditation from the National Carreer Academy Coalition!Congratulations to the first Class of Graduating Seniors to graduate from the Accredited Lakeland Electric Power Academy.Lakeland Electric partnered with Tenoroc High School sparks the drive in its students to become skilled and high-performing employees who can succeed in their careers as well as pursue any of their higher educational goals.
Arlington, VA., May 18, 2015—Lakeland Electric is one of 191 of the nation’s more than 2,000 public power utilities to earn the Reliable Public Power Provider (RP3®) designation from the American Public Power Association for providing consumers with the highest degree of reliable and safe electric service. Kenneth Stone, energy services and accounting manager at Braintree Electric Light Department of Braintree, Mass., and executive committee member of APPA’s RP3 Review Panel, presented the designees on May 18 during the association’s annual Engineering & Operations Technical Conference held in Sacramento, CA.
The RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity. The RP3 designation now lasts for three years (up from two), so the 97 utilities that earned the designation this year join the 94 that received it last year for a total of 191.
“Utilities that have earned APPA’s RP3 designation are implementing best practices for the industry, and are a testament to public power’s commitment to serving their community,” said Stone.
“We’re honored to receive the RP3 designation,” said Joel Ivy, General Manager of Lakeland Electric. “Our utility staff puts in a lot of hard work to serve this community. RP3 represents a much appreciated recognition of this hard work.”
LAKELAND, FL (September 09, 2014) -- Lakeland Electric is hosting an open house on Saturday, October 4th from 10:00 a.m. to 2:00 p.m. as part of Public Power Week so get ready for a fun-filled, power-packed day! The event will be held at the Lakeland Electric Training Center across the street from the McIntosh Power Plant. The Training Center’s physical address is 2727 Centurion Dr. Lakeland, FL 33805.
October 2014 marks Public Power Week's 28th anniversary as a country-wide program to celebrate the importance of public power to local citizens and other key publics, including state and national officials. Lakeland Electric employees invite all residents to experience their electric utility.
The Lakeland Electric Training Center is located at 2727 Centurion Drive. Take Lake Parker Drive off Memorial heading north toward the McIntosh Power Plant. Across from the Plant you will see Centurion Drive. Take a right at Centurion Drive and then take the first right off Centurion Drive to the Training Center. We hope to see you there!
Florida’s public power utilities are committed to high reliability. Several, in fact, are nationally recognized leaders. When a utility focuses on reliability not only do its customers benefit, so does the entire community.
“Our commitment to reliability means continually improving our business practices,” said Joel Ivy, General Manager at Lakeland Electric. “We want to enhance the value of the services we provide, and having superior reliability is a win-win for our customers and our community.”
The American Public Power Association’s (APPA) Reliable Public Power Provider program (RP3) recognizes utilities for outstanding electric service. The program distinguishes utilities that excel in 4 disciplines: reliability, safety, workforce development, and system improvement.
“By recognizing a utility’s implementation of leading practices, the RP3 program helps a utility demonstrate to community leaders, governing board members, suppliers, and service providers a utility’s commitment to its employees, customers, and community,” said Alex Hofmann, Energy and Environmental Services Manager at APPA. “An RP3 designation is a sign of a utility focused on operating an efficient, safe, and reliable distribution system.”
The application process is rigorous and all applications are kept confidential. The RP3 review panel is made up of 18 public power representatives from across the country.
“After a utility’s application is received and processed by staff, it is reviewed a minimum of four times over two meetings by the panel,” said Hofmann. “During this review applicants are given credit towards their designation based on completion of questions and the merit of responses in each of the four disciplines.”
APPA provides a number of tools and resources for RP3 designees. The RP3Application Guide helps utilities understand how the Panel evaluates applications and gives credit to responses.
APPA staff puts on a yearly RP3 Webinar Series. “These webinars review each section with an RP3 Review Panel member,” said Hofmann. “The 2014 webinars have already occurred and are available for viewing online.”
“To help communities educate to city councils, other departments, and customers on the RP3 program we have createda program flyer,” said Hofmann. “The flyer answers the common questions about what an RP3 designation means, including: what is RP3, how utilities apply for the designation, how RP3 utilities are chosen, and the benefits.”
RP3 designation is on a three-year cycle. Utilities that apply in 2014 and receive an RP3 designation in early 2015 will maintain that designation until early 2018.
To maintain RP3 status utilities must re-apply every three years. Prior to 2013, RP3 designations were valid for a two-year period; therefore, utilities that wanted to maintain their RP3 status had to re-apply every other year.
The re-application process is intended to ensure RP3 utilities are consistently striving to maintain and improve the quality of their system. Utilities must apply by September 30.
“Each year, the RP3 review panel assesses and revises the application as utility practices change,” said Hofmann. “This constant expert review ensures that the RP3 program represents the best practices in the industry.”
Eight Florida Public Power utilities are current recognized RP3 designees. Four are Diamond-level designees, the highest level designation, awarded to utilities that meet 98-100% of the program criteria. These utilities are Beaches Energy Service, Fort Pierce Utilities Authority (FPUA), JEA, and Lakeland Electric.
“RP3 recognition is great acknowledgement of improvement to our processes, results from those processes, levels of success with our customer satisfaction, and also the achievement of our goals and objectives,” said Lakeland’s Ivy. “Our customers expect and deserve the highest quality service, and certainly here at Lakeland Electric we’re passionate about providing that.”
This is Lakeland Electric’s first Diamond-level designation. “We have three main areas of focus when looking at the health of our utility and that’s affordability, dependability, and sustainability,” said Ivy. “These drive our decision-making processes, and RP3 speaks directly to those areas of focus.”
The RP3 program is significant because utilities can compare their operations against performance metrics on a national level. “Receiving RP3 designation demonstrates a utility’s commitment to its community, its customers and its employees,” said Roy Trotter, Electric Utility Director at Beaches Energy Services. “The four disciplines are the foundation of utility operations and a reflection of the dedication and skill of our people.”
Lakeland Electric sought to deliver greater value to its customers. “We saw APPA publications on the RP3 program and believed we were already on this path of excellence,” said Ivy. “We wanted assurance and recognition, and the designation stands as a testament to our excellent reliability.”
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LAKELAND, FL (August 27, 2014) — Lakeland Electric will replace approximately 10,000 RD (remote disconnect) meters over the next 4 months. The meters represent 8% of all meters within our territory. The performance and integrity of our equipment is paramount. This upgrade of meters is at no cost to our customers and we will make repairs to meter enclosures at no cost to the affected customers as well. Digital smart meters have proven an asset to Lakeland by allowing our customers to monitor usage through our Customer Service Portal. In addition, notification of transformer issues has allowed for proactive repairs before a failure could occur and when an outage is unavoidable, due to accidents and nature, the technology reports in real time by pinpointing the source allowing our crews to be deployed as soon as possible, thus reducing outage times.
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Linemen have been an integral part of building our communities for the last 100 years. Many linemen families have worked in the industry for generations and take great pride in providing services right here in Lakeland. August 26th is Florida Lineworker Appreciation Day. For the month of August, electric utilities across the state will be honoring the men and women who work tirelessly in varying conditions to make sure our lights stay on. When most of the population takes shelter, linemen crews head out to restore power, often leaving behind their families to respond to the needs of the community.
The month of August brings back memories for many of us here in Lakeland as the kickoff to one of the worst hurricane seasons experienced by Polk County. In 2004, Central Florida was bombarded by Hurricanes Charley, Frances, Ivan, and Jeanne. It seems fitting that at the height of hurricane season, the State of Florida and Lakeland Electric recognizes those who work relentlessly to restore order after the chaos of the storm has cleared.
Considered a highly dangerous profession, Linemen risk their lives every day to keep communities safe. During storm season, however, the stakes can seem much higher. Utilities, like Lakeland Electric, have a responsibility to restore power to those who provide essential services to the community, such as hospitals, police stations and fire departments. We couldn’t accomplish this task without our Linemen.
Linemen work any hour of the day in hazardous conditions to ensure the community’s electrical power remains dependable and sustainable. Linemen are first responders in the truest sense. Often, other first responders are unable to perform their duties until after linemen have removed any electricity hazard at the scene of an emergency.
P.O. Box 32006
501 East Lemon Street
Lakeland, FL 33801-9881
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