LAKELAND, FL (Mar 14, 2016)
Lakeland Electric is excited to announce the installation of four new Express Pay kiosks!
The new kiosks will allow you to pay your utility bill or other City accounts at a time and location convenient for you.
Kiosk locations include our Downtown Office, Jackson Branch Library, Kelly Recreation Complex and Town Center on Memorial Boulevard.
Additional information will be announced soon.
LAKELAND, FL (Dec 31, 2015)
On Wednesday, December 30th, a Lakeland Electric customer advised our Call Center of a new scam. A person claiming to work for Lakeland Electric called the customer on the telephone and advised them Lakeland Electric would arrive at their business soon to turn off the electricity. The unknown caller then stated the customer should pay cash to the Lakeland Electric employees when they arrived so their electricity would not be cut off. This is a scam. Lakeland Electric will never call our customers and tell them to pay an LE employee cash at their home or place of business. We DO NOT collect money in the field. Please be advised.
So unless you want to fork over a chunk of change to a complete stranger, we recommend reviewing the following tips:
If you receive a suspicious email from your utility...
If you receive a strange phone call from your utility...
If a stranger shows up to your house claiming he's with your utility...
It is important to demonstrate good judgment when dealing with your personal information.
Scammers are always coming up with new ways to trick you, but if you remember these tips, you'll be able to protect yourself and your family.